Bay Service & Collision - Old Dominion
In operation 16 years.
We are third generation vehicle repairers and our parent company has been in business for over 75 years. We perform insurance and customer pay work with the utmost integrity. Our staff has over 200 years of combined industry knowledge Our work is guaranteed for as long as the original repair owner owns their vehicle. We provide Collision and Service in 2 locations in Norfolk, VA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Josh was a total professional! Positive, proactive, and polite. Plus, got my vehicle when promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and courteous. Excellent body work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend
Repair Quality - 5.0/5.0 -
I can’t say enough about the friendliness and Professionalism of the staff. The workmanship on my car was impeccable. I will highly recommend them to my friends.
Customer Service - 5.0/5.0 -
Great experience!!
Returned Clean
My Experience - 5.0/5.0 -
Easy drop off and great repair. Glad to have this gem in Norfolk.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely return for auto body or other types of repairs.
Repair Quality - 5.0/5.0 -
The quality of work was great! Everyone from the front desk to all the techs were friendly & very knowledgeable about their craft. They will be doing more repairs in the future. I highly recommend this company!!!
Customer Service - 5.0/5.0 -
They saved me $$$ by not performing unnecessary repairs which allows me 2 save for the repair that will be needed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super speedy and made a house call when I needed them💜👍🏾
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Josh was a pleasure to work with, efficient and friendly.
Likely to Recommend - 4.5/5.0 -
They do an excellent job in their repairs.
Repair Quality - 4.5/5.0 -
I was pleased with the service that I received
Customer Service - 4.5/5.0 -
Customer service was very goo. I have used them before, and had positive experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody was extremely nice and helpful! You have gained two more customers for life!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The quality of the repair is fine. But my car now has an awful “stink” to it. I can hardly breathe in my car. I open windows when I drive. Not happy about this.
Customer Service - 1.5/5.0 -
Three times they told me it would be ready and it wasn’t. Not happy about this either.
Returned Clean
My Experience - 5.0/5.0 -
Amazing service!!!!!