Bay Service & Collision - Old Dominion
In operation 16 years.
We are third generation vehicle repairers and our parent company has been in business for over 75 years. We perform insurance and customer pay work with the utmost integrity. Our staff has over 200 years of combined industry knowledge Our work is guaranteed for as long as the original repair owner owns their vehicle. We provide Collision and Service in 2 locations in Norfolk, VA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
I’m hearing some clicking in the back left region whenever I go over a bump.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Better than expected!
Customer Service - 5.0/5.0 -
Everyone there is so kind and professional. They always do a wonderful job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well, the repair work was done beautifully AND the car was cleaned and polished, so it looked really good!
Likely to Recommend - 5.0/5.0 -
You guys are great, man!
Repair Quality - 5.0/5.0 -
The work was beautifully done!
Customer Service - 5.0/5.0 -
Everybody was friendly and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
The customer service is outstanding. The overall demeanor of everyone that works there is fabulous. The work is also at a supreme level of professionalism. Made my car look like new, inside and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service with quality work! 10 out of 10 would recommend!
Customer Service - 5.0/5.0 -
Literally the best customer service I have had ever with any repair shop! I am so impressed with the staff.
Returned Clean
My Experience - 5.0/5.0 -
The team was incredibly professional and provided an efficient repair with great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team was very quick and efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional. Excellent results. I was kept informed of the progress of repairs. Bay Old Dominion has first rate customer service with results to match.