Bell Ford Collision Center
In operation 47 years.
Bell Ford Collision Center has been proudly serving customers valley wide for more than 40 years. We are a full service I-CAR GOLD CLASS collision repair facility. Our collision repair facility is located at Bell Ford dealership, which is conveniently located right off of the I-17 and Bell Rd. We repair all makes and models. We work with all insurance companies. Our goal is to minimize your inconvenience and treat every valued customer as a family member, by doing what is right, perform quality and safe repairs, with integrity, every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Arabic
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am planning that my next car will be from Bell Ford and told my son about the great service. Staff...everyone was so pleasant to talk with. Please make sure that the collision department gets a copy of this survey. I want them to know how terrific they are.
Repair Quality - 5.0/5.0 -
Everyone in the collision department was not only very nice, but went out of their way to make sure I had my vehicle in time to go out of town.
Customer Service - 5.0/5.0 -
Please see other comments. Terrific service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was nice quick and easy service provided and I love the complementary café café
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They may not be the fastest, but the work is perfect.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
If I had another collision I would take it to Lincoln rather than Bell Ford.
Repair Quality - 4.5/5.0 -
I would have been happier if it hadn’t taken them long. I’m still not happy that I had to pay for my mirror when I didn’t ask for it to be done.
Customer Service - 4.5/5.0 -
See my previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
I took my vehicle to Bell Ford to have my bumper fixed because I was in a rear end collision. I had a rental car for over a week. I finally called and said I would pay for the damage myself. It only cost me a little over $125 . I then find out the next day that they didn’t touch my bumper. I had a small scratch on my drivers side mirror, which we never talked about. When I saw that it was fixed I thought what a nice thing to do. I did not approve any work on that mirror and want my money back on that . I now have to take my car back and get fixed what was supposed to be fixed to begin with. No, I am not happy!!
Customer Service - 1.0/5.0 -
See my previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very happy about the way my vehicle was handled I really appreciate the guys in the bump shop thank you and have a blessed day
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Nice job
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Workmanship was high quality. Customer service was not as good.
Repair Quality - 4.0/5.0 -
Received a call telling me my car was finished. I drove from Surprise AZ to pick my car up and it was not done. I had to drive back out the next day.
Customer Service - 4.0/5.0 -
For the reason stated in the last question
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me up to date as repair was running into parts resourcing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ed and Pam are the greatest - Great communication and support that goes above and beyond.
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car drives like nothing happened to it. Thanks to Ford collision
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have been telling everyone how happy we have been with Bell Ford Collision
Repair Quality - 5.0/5.0 -
We had to put 2100 miles on the truck right out of the shop. We were very pleased that everything worked well except for the turbo. There appears to be a problem with it and we are trying to get that taken care of with the Ford dealership in Carson City.
Customer Service - 5.0/5.0 -
Ed Robbins was absolutely outstanding in helping us through a difficult situation. He pulled so many rabbits out of a hat that we lost count of all the bunnies. He found the parts we needed, juggled the necessary repairs, and expertly worked with the insurance company to expedite the process for repairs. We were able to get back on the road with our horse faster than we thought possible. The dedication Ed showed in handling our repairs deserves accolades. We hope he gets some!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always top notch service! Simply the best!