Ben Mynatt Collision Center

4.8 (832reviews)
96%
629 Jake Alexander Blvd. South,  Salisbury,  NC  28147
Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (832)

Likely to Recommend

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Work completed as scheduled

Customer Service

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Customer Service

Customer service was excellent. Kept me updated on the status of the repair.

Returned Clean

Likely to Recommend

Definitely

Repair Quality

Customer Service

Flawless

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Very professional. Knowledgeable people. Get to work with.

Likely to Recommend

Loved the customer service

Repair Quality

Very professional

Customer Service

They kept me informed the whole way through and I appreciate that.

Returned Clean

My Experience

Likely to Recommend

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Customer Service

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I would definitely recommend

Repair Quality

I was informed weekly of the status of my vehicle. Evan was polite and informative

Customer Service

I’ve had nothing short of an excellent experience at Ben Mynatt Nissan. Evan and his Manager (Brian I think) have been so understanding

Returned Clean

Likely to Recommend

Repair Quality

I APPRECIATED THE CUSTOMER SERVICE I RECEIVED FROM THE GENTALMAN AT THE FRONT DESK IN THE BODY SHOP. THAT ASSISTED ME. KOTOS HIM.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

I was very satisfied with the body work, less the sun visors. It was the lack of communication that was VERY frustrating. When I dropped my car off, I was assured that I would receive texts as the job progressed. I never received a text or a phone call until the car was finished a week later than expected. I had to call them to check on progress. The first time I called, I was told that the vehicle was in the paint shop and they were waiting on a fog lamp and the vehicle would be ready. After 5 days, I called again. This time they told me they were waiting for an interior part. They called the following week to let me know that the job was finished. The communication was non existent. This was particularly frustrating because I had to find a family member to take me to pick up the vehicle and I had to plan around that. I told them this when I dropped the vehicle off. With no communication, I couldn’t plan so I had to call an Uber Driver. Communication, even now with the sun visors, is my only complaint.

Likely to Recommend

Would gladly recommend this dealership for repairs and great customer service.

Repair Quality

Excellent workmanship and quality.

Customer Service

Friendly and trustworthy.

Returned Clean

Likely to Recommend

Service excellent but waited 3 months for vehicle to be repaired. Depends on how fast they want their car fixed. If drivable, one could wait for them to call when able to start on it.

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My Experience

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Customer Service

Excellent

Likely to Recommend

Finished job was great. I just thought it took a long time.

Repair Quality

Quality was great...took longer than I thought.

Customer Service

Returned Clean

My Experience

Likely to Recommend

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Customer Service

Likely to Recommend

Have recommended a few comrades to visit the dealership and buy a new ride and/or service.

Repair Quality

We have visited Ben Mynatt Nissan for over 10 years now, and they have never let us down. Always treated with respect and dignity. Staff are very professional and do excellent work! Thank you all for the help.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The passenger side bumper has scuff marks on it. My wife has noticed a red light blinking on the console (not the seat belt). The oil doesn’t appear to have been changed and we wanted the lights for the window switches checked.

Customer Service

Evan and Brian were great to interact with.

Returned Clean