Bensons Auto Collision
In operation 31 years, 14 years at this location.
IPAC Body Shop is a state of the art facility. Although, we can repair any make and model vehicle, we do specialize in Chrysler/Dodge/Ram/Jeep, Nissan and Mazda vehicles. All IPAC technicians are I-CAR Gold certified and Nissan\Infinity certified. We work with all major insurance carriers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
Paint is runny there's an edge that is scratched was not there before. I have pictures.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I would have appreciated an update on the estimate so that I could have been prepared for the increase since the car waited 6 weeks for the part.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle was a total loss but the employees in the office very courteous and nice! BJ was great! Gonna miss my Miata!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Martin kept me updated regarding my vehicle's progress.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0 -
Had to comeback and have repairs completed
Customer Service - 1.5/5.0 -
Went almost 2 weeks without contact and could not get through on the phone.
Likely to Recommend - 0.5/5.0 -
It took over 4 months to complete the job. The last month I was given a loaner vehicle that needed an oil change, had low tire pressure, the car wouldn’t always start. My service advisor, when I asked about the delay would respond with “if you’re not happy you could take your vehicle to another shop”.
Repair Quality - 1.5/5.0 -
It took over 4 months to complete the job. The last month I was given a loaner vehicle that needed an oil change, had low tire pressure, the car wouldn’t always start. My service advisor, when I asked about the delay would respond with “if you’re not happy you could take your vehicle to another shop”.
Customer Service - 0.5/5.0 -
It took over 4 months to complete the job. The last month I was given a loaner vehicle that needed an oil change, had low tire pressure, the car wouldn’t always start. My service advisor, when I asked about the delay would respond with “if you’re not happy you could take your vehicle to another shop”.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
Decal was not straight and had air bubbles, had to get redone.
Customer Service - 4.0/5.0 -
I felt as if the front desk receptionist didn’t have a clue what was going on!
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
The body work was good but they forgot to put 2 lug nuts on ...
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
They had my car for more than 5 weeks and we never received an update (which I asked for weekly). When I went to pick it up the first time, there were still dents in it so they kept it over a weekend to fix those. I finally got it back but it is still missing the antenna.
Customer Service - 2.0/5.0 -
See previous comments
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
They didn't go above and beyond and someone stole my phone holder from the car.
Customer Service - 2.5/5.0 -
It seemed good and he was nice, but they still didn't offer a new battery when the car wouldn't start, multiple times or when the radio didn't work when i got it back.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
I recently called to let them know cannot find my keylock for my log nuts. Also to inform them that there are 4 log nuts and missing it has been about a week and I have not heard back. So in my opinion customer service lax and needs help. Still waiting for BJ to call me back.
Customer Service - 0.5/5.0 -
Read previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Iam satisfied with the repairing of my SUV. It took quite a while . But glad that I have my SUV back.. The staff were kind n polite. Mr. Paul Vega was alway letting me know with the status of my SUV. Thank you Ms.Gomez
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
no comment
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
More timely communication. I would get texts saying the car would be ready on 5th. Sometime after noon on 5th I would get a text moving the date to 10th. On afternoon of 10th would get a text moving date again. This went on for over a month. Then I get a call at 4:15 on a Friday the vehicle is ready and they close at 6. Notifications were always last minute.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job well done thank you for your professionalism