Benz Auto Body

4.6 (615reviews)
92%
1850 Industrial Way,  Redwood City,  CA  94063

In operation 35 years.

Benz Auto Body is a family owned and operated body shop with over 30 years experience. We strive for high quality repairs keeping safety and longevity on the top of our priorities. At Benz Auto Body, we treat all vehicles like our own and our goal is a seamless repair process while keeping our clients up to date. We will gladly assist with contacting insurance companies and thoroughly explain repairs before they begin. Quality, guaranteed for life!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (615)

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My Experience

The staff are amazing!! From the moment my car was brought in they were concerned about my well-being and wanted to make sure I was OK after the accident. They kept me updated on the progress of the repair, and we’re friendly and personable. They checked their work repeatedly to make sure everything is the way it’s supposed to be. They really have an old-school work ethic that shows in every repair they do. Benz is the only place I will ever trust with my car!

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They are absolutely the best!

Repair Quality

In a single word Benz is outstanding! My car was hit when a guy ran a stop sign leaving my car in operable. I called Benz and had it towed there. Upon arrival Sam, Sami, and Melissa were there to greet me and offer me water and check on my well-being. They made sure my car was safely stored inside as I still had some personal items in it. They are caring, experts in their field, and reasonably priced. It was a lengthy process because of the extent of the damage but Sami made sure everything was perfect before returning my vehicle to me. I received updates weekly, was able to call if I had any questions and never felt like I was bothering them. If you want professional, compassionate, amazing quality work then take your car to Benz!

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Sam, Sami and Melissa are always upbeat, professional and knowledgeable in their work.

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Returned Clean

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Recommend!

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Fast and clear estimate. Fast and excellent repair. Very good communication. Very polite and supportive stuff. Totally recommend!!!

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Very good. Fast response. Very polite.

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Everyone was very helpful and communicative.

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Would recommend without hesitation (and, indeed, that was how I got to Benz was through a couple of friends that had had great experiences and likewise highly recommended).

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Love the professionalism, customer service, and pro-active approach.

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Melissa and Sammy are terrific to work with; totally on top of everything and kept me informed and involved every step of the way.

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Benz auto repair shop is a great place and the people working there are very friendly and respectful. Thanks Sam, Sammy, and Melissa.

Customer Service

Thanks everyone!

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Muy eficiente, excelente servicio

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Although my car wasn’t severely damaged, the repair they did was outstanding!

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Loved how they communicated with me since the start, very friendly and professional.

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Great job, so quickly done. Thank you for your kind and professional help and work.

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I have recommended Sammy and the shop so many times I can’t remember. They are great every time.

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My car looks better than I did when I first bought it

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Customer service was wonderful. Sammy is very knowledgeable. Very nice and made my car look beautiful.

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2 weeks delays

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No proper follow up

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