Berger Chevrolet

4.9 (1,345reviews)
99%
2525 28th St SE,  Grand Rapids,  MI  49512
Bot
Shop AssistantSparkles

Berger Chevrolet Collision repair center has over 100 years experience in automotive collision repair! We are part of a great company that has been in the automotive business since 1925 with over a 1000 years of experience between the collision center and the service department combined. We offer full collision repair, refinish, mechanical and structural repair on all makes and models. We will get your vehicle fixed right the first time! Free estimates Free Loaner cars

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
I-Car
Jeep
Ram

Reviews (1,345)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and thorough approach to repairs. The team receives excellent feedback for going above and beyond expectations, providing detailed vehicle cleaning services, and maintaining clear communication throughout the repair process. Customers appreciate the timely completion of work, often finishing ahead of schedule, and the comprehensive detailing that leaves vehicles cleaner than when dropped off. The professionalism and helpfulness of staff members are frequently mentioned, with customers expressing high satisfaction with the overall experience and strong willingness to recommend the shop to others.
Select to learn more
"I am very happy with the way you have fixed my car. It looks fantastic the way it looks. Thank you for ..." Read more
"... They not only did a TERRIFIC job fixing the damages,they cleaned and vacuumed the inside of the vehicle as well." Read more
"They did an amazing job... Looks like it did when I took it off the lot a year ago."
"... professional and friendly. They answered all my questions. They did a beautiful job repairing my vehicle." Read more
"Yes it was"
"It was pick up at the right time after the complete repair has been done"
"On time!"
"Done as promised"
"It was ready before"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car was in great shape! I definitely would use your service in the future, and I would recommend your work to others.

Customer Service

Friendly and professional.

Returned Clean

Likely to Recommend

We have used this shop for all 3 of our storm damage repairs.

Repair Quality

Overall they did an excellent job.

Customer Service

All staff members I worked with were very helpful answering all of my questions and routinely following up withe any status updates.

Returned Clean

Likely to Recommend

Repair Quality

Service and staff were great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The Berger team made our car look like the accident never happened. The work was spectacular! Loaner car was provided at no cost while the repairs were being made.

Customer Service

The whole team was awesome! We were actually intending to get a quote only per State Farm requirements, then transfer the work to Toyota right next door. After speaking with the repair tech assigned to our case, we felt very confident that we could have Berger do this work instead. Glad we did!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Usually get very good service from Berger

Repair Quality

Got my car back on the 10th day. Loaner car was not very satisfactory. My car looked very good. Had a problem with my onstar as soon as I picked my car up which I just had replaced and was working great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks and drives like new!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Berger collision center absolutely went beyond my expectations with fixing my car after I hit a deer. They even finished one day early and supplied me with a great loaner car so I could still do what I needed to do for the 6 days my car was in the shop. They even went above and beyond and cleaned the inside of my car, vacuumed the carpets and dusted. It smelled like a brand new car again. Everyone I interacted with was so nice and explained things in ways I could easily understand, especially since this was my first time putting in a claim like this. Alden McAfee was great during the whole process. Thank you!

Customer Service

Again, Alden McAfee was very nice and informative about the process and he made everything very easy for me.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean