Better Collision - Bluffton
In operation 8 years.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
A huge thank you to all involved in setting up my car to be fixed. The repairs are perfect and the paint job done is terrific. I appreciate all that you did to help me.
My Experience - 5.0/5.0 -
I couldn’t be happier with the work done on my vehicle. It looks fantastic, and to my surprise, it was completed three days ahead of schedule. Cheryl kept me informed throughout the entire repair process with regular updates, which I really appreciated. Tracy at the front desk was equally outstanding, taking the time to explain everything clearly and making the check-in process smooth and easy. Excellent customer service from start to finish. I highly recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I couldn’t be happier with the work done on my vehicle. It looks fantastic, and to my surprise, it was completed three days ahead of schedule. Cheryl kept me informed throughout the entire repair process with regular updates, which I really appreciated. Tracy at the front desk was equally outstanding, taking the time to explain everything clearly and making the check-in process smooth and easy. Excellent customer service from start to finish. I highly recommend them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My experience with your Collision Center was amazing! It was very challenging. We could not acquire a bumper for my Range Rover. Your team works tirelessly and patiently with me. They were able to actually repair the bumper so that I was able to get my car back. Tyler, Johnathan, and Tracy were all absolutely amazing! Many thanks!
My Experience - 5.0/5.0 -
Repair looks perfect. All of the staff I interacted with were quite professional, especially Tracy Clark at the front desk and Jonathan Buster in the back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service.Good staff. Nice facility. Highly recommended.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Everyone I dealt with was great as far as kindness, professionalism, and clarity of explanation of the process. My only concern was the fact that they did not speak to me about an estimate of the cost of repairing the damages, nor a comprehensive explanation of the damages beforehand. I asked for an estimate and explanation, and was told, “we don’t do that. We give that at the end.” Meaning, after they’ve already done the work. By setting up the process that way, you rob the vehicle owner of having a choice or say as to whether they agree with the estimate, and if they agree they should continue with consenting to the repairs. I realize there is a contract with Progressive Insurance, and this process is designed to favor Progressive as far as completing repairs and closing claims. But I am the injured party and my consent in these matters is paramount, and should not be treated as an afterthought. Thankfully, I do believe the technicians who worked on my car did a good job, and that based on my own experience, they did a good job.
Likely to Recommend - 5.0/5.0 -
I would come here again if I need repairs on my car, and I would recommend this business to others. I was impressed that they provide a lifetime guarantee with the quality of their work.
Repair Quality - 3.5/5.0 -
I think they did a good job repairing my bumper and the underlying impact bar and broken bracket. The paint job and appearance of the back of my car looks great. My concern is it seems my car isn’t as smooth riding anymore. It vibrates a bit and rattles my cup in the cup holder, which never happened before the accident. Also, the road noise in general is noticeable now. My car was quieter before.
Customer Service - 5.0/5.0 -
Cheryl was informative and friendly. Tyler was helpful and friendly as well. They both deserve 10s for customer service.
Returned Clean
My Experience - 5.0/5.0 -
Very good experience. Nothing negative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Honestly, Better Collision provides tremendous service, as always. My first service was in Beaufort and now in Bluffton, and everyone is so helpful.
Repair Quality - 5.0/5.0 -
Honestly, Better Collision provides tremendous service, as always. My first service was in Beaufort and now in Bluffton, and everyone is so helpful.
Customer Service - 5.0/5.0 -
Honestly, Better Collision provides tremendous service, as always. My first service was in Beaufort and now in Bluffton, and everyone is so helpful.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Prompt and courteous service. Love the communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and great communication
Customer Service - 5.0/5.0 -
Great friendly and courteous
Returned Clean
My Experience - 5.0/5.0 -
The team made it so easy for us, will recommend Ms. Tracy and team to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was wonderful ! Very happy with my experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated the updates, from Cheryl as the repairs were happening. Was pleasantly surprised about the warranty.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cheryl, and front desk made ease of claim transaction from start to pick up with cooperation of Enterprise
Returned Clean
My Experience - 5.0/5.0 -
The whole repair process could not have been any better. Very professional. I was extremely pleased with everything.