Better Collision - Bluffton

4.9 (657reviews)
98%
1498 Fording Island Rd,  Bluffton,  SC  29910

In operation 8 years.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (657)

Likely to Recommend

Repair Quality

Have had my truck back for about a week and it’s been great. Service was efficient and fantastic communication. If I ever need work done again, I’m calling Better Collision.

Customer Service

Have had my truck back for about a week and it’s been great. Service was efficient and fantastic communication. If I ever need work done again, I’m calling Better Collision.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The only thing I wish they had been able to do is repair the dents and dings on the passenger side. Other than that, the service was great.

Likely to Recommend

Repair Quality

I just wish that they had been able to fix the dents and dings on the passenger side as well.

Customer Service

My Experience

Everyone at Better Colision was extremely helpful- especially Tracy and Cheryl. The repair was very well done. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Cheryl did a great job keeping me informed. My car looks great and the work was completed ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great team. Kept me informed throughout the entire process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair was not fully completed when notified to pick the vehicle up.

Customer Service

Service advisor was great!

Returned Clean

My Experience

The Bluffton location went above and beyond to help me and I can't express how much they helped me as my vehicle got repairs.

My Experience

Great experience beginning to end! Tracy was wonderful and so friendly helping me get scheduled and explaining the process. Cheryl was in charge of my repair and did a fabulous job making my experience seamless! The repair was perfect! I hope not to need a repair but if I do I absolutely will be back to your shop! Thank you and your team for making it such an easy process!

My Experience

Excellent work from the beginning until the work was finished, I liked the communication and the kindness they offered I would definitely recommend them💯✅

Likely to Recommend

Repair Quality

They did an excellent job and very good customer service

Customer Service

Excellent

Returned Clean

My Experience

josh was excellent

Likely to Recommend

Repair Quality

Everything was excellent. Josh was great

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am writing to share some feedback regarding my recent experience with Better Collision. From the first day I contacted the office, Tracy answered the phone with a smile that you could truly hear through the phone. She made the entire process very smooth. Cheryl was also incredibly helpful throughout this experience. I want to encourage Tracy and Cheryl to continue being themselves—it makes a significant difference when you can sense that smile at the first point of contact. Thank you, Vanessa

My Experience

Jonathan and Tracy are the best!

Likely to Recommend

Repair Quality

Love the personal attention and constant communication!!!

Customer Service

Returned Clean

My Experience

The team was excellent. I worked with Tyler, Tracy, and Jonathon. All were top notch. You got an excellent Team in Bluffton.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I have never had a better experience with auto repairs than Better Collision. The work is perfect! Perhaps most importantly every single person who works at BC is easy to work with and has great integrity. Frank

Likely to Recommend

I HAVE AND WILL CONTINUE TO TELL ANYONE IN NEED THERE IS NO BETTER PLACE FOR AUTO BODY WORK THAN BETTER COLLISION

Repair Quality

EXTREMELY SATISFIED!!!!!! YOU ARE QUITE SIMPLY THE BEST STARTING WITH THE PEOPLE, INTEGRITY AND ENDING WITH A PERFECT WORK PRODUCT, FRANK FARESE

Customer Service

THE CUSTOMER SERVICE TEAM IS GREAT - BETTER THAN ANY BUSINESS OF ANY KIND NOT JUST AUTO REPAIR

Returned Clean

My Experience

Job done is pristine. Excellent communication with the team while they had my vehicle. I couldn’t be more happy. Would recommend to everyone.

Likely to Recommend

Without hesitation I would definitely recommend Better Collision

Repair Quality

Excellent service

Customer Service

Outstanding customer service

Returned Clean