Better Collision - Bluffton

4.9 (684reviews)
98%
1498 Fording Island Rd,  Bluffton,  SC  29910

In operation 8 years.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (684)

My Experience

Very good service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everyone was very nice. The service it was fast and efficient. Thank you. I will definitely recommend them

Customer Service

Very friendly

Returned Clean

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Customer Service

Returned Clean

My Experience

I had a great experience at Better Collision! They replaced my bumper and tail light quickly and the service was excellent. The whole process was smooth and hassle-free. A special shoutout to Carlos—he was amazing and really brightened my day with his professionalism and kindness. Highly recommend this place for fast, reliable service!

Likely to Recommend

Repair Quality

I had a great experience at Better Collision! They replaced my bumper and tail light quickly and the service was excellent. The whole process was smooth and hassle-free. A special shoutout to Carlos—he was amazing and really brightened my day with his professionalism and kindness. Highly recommend this place for fast, reliable service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They make very good job fixing my truck I really recommend them!

Customer Service

Returned Clean

My Experience

We could not have been more pleased with the repair work, constant communication from Carlos and ease of check in at desk. Carlos was informative, courteous and quick to respond to any question. Quite an asset to the business!

Likely to Recommend

Repair Quality

Our experience with Carlos was more than we expected. He kept us informed every step of the way, was courteous and quick to respond to any phone calls. He's a real asset to the company!

Customer Service

See previous remarks

Returned Clean

My Experience

I had such a great experience with Better Collision! My vehicle was repaired quickly and efficiently, and to my surprise, they even returned it to me cleaner on the inside than when I dropped it off. Cheryl kept me informed every step of the way—she was friendly, knowledgeable, and made the whole process stress-free. I also appreciated the texting and online check-in features, which were super convenient compared to other shops I’ve used. Carlos gave me a follow-up call and was very professional and helpful, which really showed the level of customer care this shop provides. If I ever need repairs in the future, I know exactly where I’m going!

My Experience

Carlos was superb. I’ve never experienced such customer service from a repair shop. I’ve had my vehicle for almost 6 years and this is the first shop I’ve been to that I felt actually cared about me and my vehicle and I wasn’t just a ticket number. I will definitely promote this business and be back for any future needs!

Likely to Recommend

Repair Quality

Joanie and Carlos have totally mastered customer service! Keep them at the face of this business and trust me, you’ll go far!! 100% recommend Better Collision for all your auto repairs!

Customer Service

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Excelente servicio!

Customer Service

Muy bien

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Quality of work was great. 2 weeks seemed a little long for a bumper.

Customer Service

Quality of work was great. 2 weeks seemed a little long for a bumper.

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Thanks for the great job and getting it done a week earlier than expected…much appreciated!

Customer Service

Returned Clean

My Experience

Carlos was absolutely great , all of his updates were right on time . I didn’t need to call to find out what was going on with my car , he was on it .

Likely to Recommend

Repair Quality

Customer Service

The front desk lady isn’t friendly

My Experience

Carlos kept me informed of the progress of my repair and I really appreciated being kept in the loop without having to call for updates.

Likely to Recommend

Repair Quality

Customer Service

Carlos did an excellent job of keeping me informed of the progress on my car.

Returned Clean

My Experience

Rims, and front end glaze , paint has holes, and running board not replaced still dent

Likely to Recommend

Repair Quality

Customer Service