Better Collision - Bluffton

4.9 (680reviews)
98%
1498 Fording Island Rd,  Bluffton,  SC  29910

In operation 8 years.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (680)

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I still do not have my car because your company has been negligent and repairing my car. You are at fault for the damage and the black mold. Trey told me he would replace the interior of the car now he changed his mind and just wants to have mold remediation. Trey has been nothing but rude, condescending, disrespectful and trying to bully me into something that I do not agree to. My car was left with your company to be repaired not destroyed. This has put me in a very bad predicament.

Likely to Recommend

Repair Quality

You destroyed my car! It is a brand new car that I can no longer drive! You left it out in the rain. Inches of water that ruined all the items in my car along with the interior. There is Black mold all over my car that will never be restored! The sad part is you knew and tried to hand off my car to me as if nothing happened.

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Customer Service

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Great service!!!

Repair Quality

Carlos is the young man I was dealing with since our first phone conversation. He is truely a professional and knew his job!!! Great customer service!!!

Customer Service

Carlos is outstanding!!!

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My Experience

Cheryl was amazing throughout the process with her communication and moving everything along quickly. My car was repaired faster than expected and it looks incredible!

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Better Collision was incredible and exceeded all expectations!

Repair Quality

The repair work was done faster than expected annd everything was done exceptionally well.

Customer Service

The communication from Cheryl about the entire process and updates on my vehicle was fantastic!

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My Experience

Carlos kept communication with me at all times. Everyone I interacted with in the office were very kind, and completely transparent. Hard to find in a body shop.

Likely to Recommend

I will be coming here from now on for any and all repairs in the future.

Repair Quality

Carlos was outstanding with communication. I'm very happy to have my car back and they did an excellent job.

Customer Service

Everyone I interacted with was extremely kind and professional.

Returned Clean

My Experience

It might’ve taken a little while, but it was worth the weight. Unbelievable job so happy with it. Thank you. You better collision.

Likely to Recommend

Repair Quality

It might have taken a little longer than we previously thought. But well worth the wait The car looks amazing like brand new again I would recommend them to anyone fantastic job.

Customer Service

They were calling me on a regular basis for updates. Can’t ask for much more than that.

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Repair Quality

Your Team did a fantastic job as usual!! Thanks again for your Professionalism!

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My Experience

My Experience

The work was done in a timely manner with updates from Carlos. But it sat on the front lot for six days while paperwork was done.

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Repair Quality

Customer Service

Great service but the completed car sat on the lot for almost a week

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Highly recommend!

Repair Quality

Everything went smoothly! Updated as my truck got fixed and looks great! Thanks!

Customer Service

Everything was great!

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Repair Quality

Kept in contact about progress with my car

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Repair Quality

So fast, so easy! Very good team.

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Repair Quality

Very professional and courteous, kept me updated with the progress of fixing my vehicle and were helpful with questions I had.

Customer Service

Very attentive and kind

Returned Clean