Better Collision - Bluffton

4.9 (675reviews)
98%
1498 Fording Island Rd,  Bluffton,  SC  29910

In operation 8 years.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (675)

Likely to Recommend

Great experience

Repair Quality

Repairs completed by date promised. Friendly, helpful staff. Great communication with updates every few days. Vehicle looked flawless when complete.

Customer Service

Friendly, courteous & helpful staff.

Returned Clean

Likely to Recommend

You would think with all the advancements in our world today technology Internet, text messages, etc. that this would’ve been a smooth process unfortunately you guys missed the mark. I would definitely not recommend better collision to anyone. In fact I tell him to stay far away.

Repair Quality

Appointment was scheduled one month in advance, parts and materials. Whenever ordered truck took three weeks to complete. Unfortunately, upon arrival, the truck was not complete. Several parts are missing and we will have to return at least one more occasion for completion. Additionally, better collision remove the top part of the tailgate and never put it back on. We are fortunate not to have lost this part on the way home last week. We had 17 pounds of pressure in the car with no driver side mirror. the truck wasn’t safe for the road and you guys sent my wife home with it.

Customer Service

Poor communication, lack of knowledge on completion dates when parts were ordered no one had answers.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The entire experience was a delight! Tyler was very professional and very attentive. Great experience, thank you .

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks I’m not happy with the chip on corner and rubber piece missing that’s not my responsibility to replace that or if paint chipped on corners

My Experience

When possible please give a realistic time frame of completion. Perhaps if damage isn’t major the car could be brought in after the part arrives. I appreciated the polite staff.

My Experience

The team here including Joanie and Tyler were above the top in helping me with my Honda repair. I give them and the entire staff 7 stars out of 5…..I will highly recommend Better Collision to anyone who needs helpπŸ˜ŽπŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

I sent you comments 😁

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair looks great but I have only had it back after in my possession for one morning. So far only negative was the long of the repair that was much longer than that was processed.

My Experience

Great customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience. First Class

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The quality of the work , the customer service and the follow up and communications are excellent. Our rating only reflects the length of time for a part which meant almost 4 weeks in the shop and with a rental. The staff was great about getting extensions and approvals from our insurance company. Perhaps in the future ordering the part before starting the work would help. Good company and staff and we will recommend

Customer Service

See comment prior

Returned Clean

Likely to Recommend

Repair Quality

Great job!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely would recommend!!

Repair Quality

The staff were professional and the work on the my vehicle was top notch and was completed in a timely manner.

Customer Service

Top notch customer service!!!

Returned Clean

Likely to Recommend

Repair Quality

The best auto body repair service I have ever experienced.

Customer Service

Extremely professional staff. Handled everything for me including rental car pickup and drop off. Kept me informed at every step.

Returned Clean

My Experience

Very professional and courteous staff. The repair was top notch.

My Experience

Tiffany is fantastic.