Better Collision - Bluffton

4.9 (671reviews)
98%
1498 Fording Island Rd,  Bluffton,  SC  29910

In operation 8 years.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (671)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tiff and Tyler were completely professional and stayed in contact with me during the repair process. I would recommend Better Collision to my friends.

Likely to Recommend

Repair Quality

Communication was excellent. It appears that the repairs were done thoroughly. Better Collision was very accommodating.

Customer Service

Likely to Recommend

I’m telling everyone. You all are GREAT!

Repair Quality

So happy with your work.

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Satisfied with repairs

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional from booking the appointment to pick up. Very pleased with updates I received during service and the outcome. The staff is pleasant and I especially appreciated that. Thank you for taking care of everything. The car looks great.

Likely to Recommend

Repair Quality

Outstanding customer service and my car looks great, thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Had a few issues at pickup, a part wasn't in, the headlight was scratched, waiting on a replacement, the hood was crooked, waiting on a replacement. We got stranded because the battery cable want hooked up correctly. My husband was able to correct that once we realized the issue that the hookup wasn't tightened just put in place. But the work that was done correctly looks great.

Customer Service

Likely to Recommend

Repair Quality

Great, caring staff!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

4 days after I got it my car the engine cylinder started acting up

Customer Service

Pretty good Ig

Returned Clean

Likely to Recommend

Repair Quality

I am totally satisfied with the repair. However, the repairman should have been honest and told me the repair could not extend to the ding in the adjacent door. I woud have understood if he told me I needed a separate order, but he left me thinking that it might be repaired.

Customer Service

A 9 for the female staff that helps customers at the front desk. The repairman received a 9 for the excellent repair of the scratch on the passenger door of my car, but he was not upfront about the ding in the other door, thus my lower rating.

My Experience

Everyone was amazing from start to finish, I knew what was going on every step of the way, they were very professional and the shop looked very nice. The staff took awesome care of me and my car, nothing but great things to say about them.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

when i picked my car up the speakers in the door that was repaired were not operating. the speakers on my driver side door were making sound but incredibly muffled. My husband had to take the morning off the following Monday to bring the car back. The right side door was fixed and was told the left door speaker must just be a “coincidence”. Both speakers were working when I dropped the car off. Very disappointing

Customer Service

Likely to Recommend

Repair Quality

Too many delays

Customer Service

Everyone was very professional and friendly

Returned Clean

My Experience

There was a little problem that was corrected immediately, car looks great. Prompt service.

Likely to Recommend

Repair Quality

Had to take it back for some chips, but was corrected promptly and looks great.

Customer Service

Returned Clean

My Experience

Better Collision did an outstanding job, getting my truck fixed and back to me quickly!

Likely to Recommend

Repair Quality

Tyler was really great to work with. He was a big help! Great guy.

Customer Service

Tyler was great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean