Better Collision - Bluffton

4.9 (671reviews)
98%
1498 Fording Island Rd,  Bluffton,  SC  29910

In operation 8 years.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (671)

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Great experience!

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It was great!

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Excellent service and repair !

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Friendly, efficient and helpful!

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I wanted to take a moment to recognize the incredible service I received from Better Collision. Initially, I did not choose Better Collision myself — my insurance company selected them. However, after this experience, I can confidently say I will return to them for all future collision repairs and will gladly recommend them to my friends and family. Unfortunately, my insurance company essentially lost track of me during the process, but Tyler, the General Manager, went far above and beyond to make sure I was taken care of every step of the way. His communication, professionalism, and genuine care completely changed what could have been a very frustrating experience. When I picked up my car, Tracy, the Office Coordinator, was equally wonderful. She was incredibly cheerful, welcoming, and genuinely pleasant to work with. She made the final part of the process feel easy and positive. The level of customer service from the entire team was exceptional, and it truly stood out. Thank you all for turning a stressful situation into such a positive experience.

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My Experience

The estimating process was timely, they worked with me to preorder my parts and when I brought my truck in the repair was a flawless process and it came out great.

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They were organized and their process allowed my to go from quote to completion in just days.

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I liked the updating through texting.

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Good price, great quality. Professional staff. Kept me updated. Timely completion.

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My Experience

Everything is good I like everything is been done

My Experience

Hello! From the start of service, Tracy was courteous and knowledgeable about my check in process! Until I picked up my car! She was friendly and positive and in the know about my car! Thank you. And Cheryl was spot on with her communicating with me. Thank you!

Likely to Recommend

Better Collision is only place I’ll refer.

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Tracy at the front and Cheryl - my advisor, kept me updated and were always friendly and in the know about my car. And, my car is back on great shape due to the techs who worked on the car. Thank you!

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The best team out there!

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They did a great job and Tracy is one of the best customer representatives I've ever encountered. She went above and beyond taking care of me. You guys are lucky to have her. After inspection there a section in the car where the accident happened slightly sticking out but the guy said he would call with the part so I can come back in.

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Tracy is AMAZING!

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Of course I will recommend someone

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I.m very satisfied with the work tanks for everything

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I was very well attended for the perssonal of better collision

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Tracey & Cheryl were great to work with.

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Cheryl was very helpful through the entire process. Great customer service

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Cheryl was great

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I HAVE RECOMMENDED BETTER COLLISION TO SEVERAL PEOPLE WHO DO NOT CURRENTLY REQUIRE REPAIRS BUT KNOW BC IS. THE BEST BY FAR

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should be a 12 u are the best people and do the best work from Hilton Head to 95. SIMPLY THE BEST OF THE BEST

Customer Service

TRACEY AND CHERYL MAKE THE ENTIRE EXPERIENCE WELCOMING (EVEN FOR REPEAT OFFENDERS LIKE ME!

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