Better Collision - Bluffton
In operation 8 years.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
My car dealer recommended Better Collision to me and I will surely recommend Better Collision to friends/family etc.
Repair Quality - 5.0/5.0 -
Excellent job with OEM parts
Customer Service - 5.0/5.0 -
From first phone call with Tracy to coordinating estimate/repair with Josh, and picking up vehicle, a positive experience throughout.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work 👏
Customer Service - 5.0/5.0 -
Excellent work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredibly easy to work with. Friendly staff (Cheryl, Tracy), proactive communication and delivered on what was promised.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cheryl and Tracy turned our stressful event into less chaos with confidence in what the team would do, and the ability to meet a deadline. They are super professional, and didn't mind answering all our questions, and walked us through what we should expect. A touch of humor, when we really needed it, was also appreciated. Thank you to the gals and the whole team. We're so delighted to have our vehicle back.
Likely to Recommend - 5.0/5.0 -
I HAVE ALREADY TOLD PEOPLE (ONE WHO IS ACCIDENT PRONE!) BC IS THE BEST OF THE BEST AND NO POINT EVEN CONTACTING ANY OTHER SHOP. I HAVE USED JOEY'S SHOP (FORGOT THE NAME) IN BLUFFTON AND THE HYUNDAI TYPE SHOP ON 170. NOT EVEN CLOSE TO THE HASSLE FREE, EXCELLENT TURN AROUND TIME AND PERFECT RESULT AS BC
Repair Quality - 5.0/5.0 -
better collision is truly the finest shop from Hilton head to 95 . u do remarkably good work and the entire team is simply great
Customer Service - 5.0/5.0 -
no other place compares. from the design of the reception area to the quality and caring team.
Returned Clean
My Experience - 5.0/5.0 -
You have a good team of people that made my experience with Better Collision a good one, from Cheryl service at the front desk to the collision team who kept me informed from start to finish with honesty, they are a team with integrity 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, good team, communication with honesty and integrity
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Better collision did a great job putting my car back together and the customer service was wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was friendly and responsive. Most importantly, my vehicle looks great.
Customer Service - 5.0/5.0 -
Again everyone was friendly and responsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tracy and Tyler were great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cheryl and the reception team were exceptional! Job was professionally completed a day ahead of schedule, kudos!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The technician was very good in contacting me when they received my car from the tow company.. He called the next day with a quote and also sent an email with quote to accept or deny. The quote was setup for electronic signatures which made the whole process easy. Technician called every day with an update. They said it would take about 2.5 weeks because they had to order parts. Technician called and car will be done by end of week. Everyone was very pleasant and professional. The shop was very clean and car was also detailed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Body of car seems fairly fixed I suppose, no issues with paint job. I’m not a mechanic but I’m certain my car shouldn’t be creaking/squeaking with turns or suddle feather like bumps in the road. I also noticed when using cruise control the car will disengage the function all together and drop my speed down not allowing it to accelerate normally for a while or at least not over 50/55. Cruise control function seems to come back operable within 10/15mins. I wasn’t at all pleased with the scuff marks and what not on the interior of my car clearly from when car was being fixed. I also ensured the car was completely empty to include the trunk before turning over my car. So I was extremely confused as to why anyone would think to put a card board box containing old car parts on my leather back seats verses simply putting the box in the empty trunk of the car, if old parts were required to be returned to customer as though proof of replacement. I was not at all happy about that. I am a person who takes good care of my car inside and out. Therefore I did not appreciate the lack of care provided in that area.
Customer Service - 5.0/5.0 -
Anytime I spoke with someone over the phone. I never had an issue with their customer service. They answered any questions I had and directed me to someone who could assist if needed.
Returned Clean
My Experience - 5.0/5.0 -
Very professional and kept in close constant contact on repairs and timing.