Better Collision - Mt Pleasant
In operation 8 years, 7 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and kept me informed the whole way. The car was done when they said it would be and looked great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
There was absolutely zero quality assurance checking performed on my truck. When I went to pick it up, they had scratched paint off of my hood and another front panel that wasn’t even involved in the collision. The bumper was pushed in too far, unleveled, and asymmetrical. There was a half removed sticker on a black mud guard panel, and a new scratch on my back driver’s side door. The work was worse than awful. I took my truck back to make all the things right. I should not have had to go back there for anything. I get my truck back, and, guess what…the bumper is still not right. Still whip sided. So, maybe the third time is a charm??? However, I’m not sure it’s coming back there, ever again. I will be contacting the insurance company to see if I can take it to a certified Toyota body shop. This entire experience was awful. I wouldn’t recommend this shop to my worst enemy.
Customer Service - 3.5/5.0 -
Chris and the woman who’s name I can’t recall (answers the phone, arranged the rental) were great to work with.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Repairs took much longer than expected.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Never had I had the experience of having my car repaired and told the story of a bad battery where my battery was 3months prior had been installed I also received more damage to my front-end I believe there was some foul play to my vehicle ill never refer family or friends I stick with Mercedes technicians less worries less pain overall thank you for the inconvenience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Fix my lights properly please. It’s costed me and will cost me a lot of money because of insurance. I want my original LED lights by Mazda* and to be able to drive home seven hours after work for Thanksgiving. Very frustrated. I don’t want blue lights. I have people flashing their lights at me on my drive home. Everyone has been very kind but I want this taken care of with Mazda* LED original new lights. Please contact my insurance and get this taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Body damage was corrected well and car looks good. However, a tool and a suspicious box of reflectors were left in my car which I had to return, the car wasn’t cleaned before picking up, and some wiring connection that must have been disconnected to do the repair was never reconnected leaving a safety feature in my car not working. When I did return the tool and box of reflectors, the employee I spoke with was very apologetic and had the car washed. He wasn’t able to have the safety device connected but did say they would take care of the issue when I returned in a couple weeks.
Customer Service - 4.0/5.0 -
Polite and respectful.
My Experience - 5.0/5.0 -
Cecil was wonderful. He kept me fully informed about my car. Nice guy!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Service was completed relatively quickly given current supply chain issues. Workmanship was of high-quality although the repaired hood did not line up exactly. Close enough though. My wife said no one would even notice except me. Lol!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is a part in the trunk that was damage. Please call me to schedule a replacement
Likely to Recommend - 4.5/5.0
Repair Quality - 0.5/5.0 -
There is a broken piece in the back of my car
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will
Repair Quality - 5.0/5.0 -
Friendly and accommodating staff. Repair accomplished in timely manner and fairly priced.
Customer Service - 5.0/5.0 -
Personable and helpful