Big Island Collision Center

4.7 (282reviews)
100%
73-5568 Olowalu Street,  Kailua-Kona,  HI  96740

In operation 18 years.

Big Island Collision Center is a family owned and operated business that was started in 2008. Our goal is to provide high quality repairs and customer service. Our staff is ICAR and ASE Certified ready for any job that comes our way. We are equip with a bake booth, two post lift, frame machine, and power spot welders.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (282)

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Repair Quality

Customer Service

Returned Clean

My Experience

Friendly, professional and accommodating service.

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Repair Quality

Customer Service

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My Experience

Good job

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Repair Quality

Good job

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Quick time getting my car fixed. Love the updates and ease of rental car. I really liked the hassle of the rental being handled by you!

Customer Service

Again I truly appreciate how you took over arranging the rental

Returned Clean

My Experience

Jeff ensured the process was smooth; amazing customer service, very professional and personable!

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Repair Quality

Customer Service

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Repair Quality

Everyone at the shop was efficient, kind and helpful. My car was actually completed before the original completion date AND they washed it too!!

Customer Service

Everyone from the owner, Duane, to the office staff was very responsive and assisted in the process as needed.

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

I will go back and let others know.

Repair Quality

I had to wait 3 months for car part from Kia to be delivered. However, I will go back because they went over and beyond!!

Customer Service

My car looks and works great! Very happy!

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My Experience

Excellent work. Car was completed much earlier than expected.

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Repair Quality

Customer Service

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Top notch team

Repair Quality

Took care of car and took to dealer to take care of errors!!!

Customer Service

Team was awesome

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My Experience

Never received parts for repairs

Likely to Recommend

Repair Quality

It took too long to get parts and set the appointment. Like three months for a bumper and a mirror.

Customer Service

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Repair Quality

Car is fine! Destiny is a great asset to your business

Customer Service

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My Experience

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Repair Quality

Awesome job done. Downfall i waited over a month to get my truck fixed.

Customer Service

Very professional

Returned Clean

My Experience

Thank you for the great job you and your crew. Awesome. You estimated 7 to 10 working days but did it in 7. Again BIG MAHALOS!!!!!

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Repair Quality

Customer Service

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My Experience

Kind front desk staff

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Super service

Repair Quality

Destiny is fantastic. Super Attentive and great customer service.

Customer Service

Returned Clean