Gerber Collision & Glass - Kailua/Kona
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Kailua-Kona offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Besides doing a fast and great job repairing my car. The staff was very attentive and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Levi the estimator answered all my questions that I had at the beginning. He is a big reason why I brought the car to your shop.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service top notch! Repairs excellent. And you washed & vaccines my dirty truck. Appreciate all of it. End to end best in class!!!
Likely to Recommend - 5.0/5.0 -
Hands down, yes. Always!
Repair Quality - 5.0/5.0 -
Best experience of a not great situation
Customer Service - 5.0/5.0 -
Top notch as an individual who’s very service picky
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made it right
Customer Service - 5.0/5.0 -
Nice work
My Experience - 5.0/5.0 -
You are the best of the best; your employees, professionalism, work ethic, etc. we have been your customers for quite some time now and that speaks for itself. Thank you Gerber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very competent and showed much aloha
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasant workers at the front end and timing was excellent. Mahalo
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car still has an electrical issue and I lose power steering and the car shuts off while driving. Suspect the electrical wiring was disrupted my the rear end accident. I informed you of this when I dropped the car off. I took it to a mechanic in Waimea this week and he is fixing it. I called state farm Tuesday to explain this situation and they told me they had let enterprise know about the extension to the rental car. In any event, it’s disappointing that after so much time you couldn’t diagnose and address the life threatening issue with the car.
Customer Service - 0.5/5.0 -
Hard to get ahold of, didn’t fix the car
Returned Clean
My Experience - 5.0/5.0 -
None at this time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My car looks amazing, and I would definitely recommend them to anyone needing repairs! Highly recommend! 😊
Repair Quality - 5.0/5.0 -
The repairs came out beautifully—you can’t even tell the car was ever damaged. I really appreciate the excellent work and attention to detail. It looks amazing! 😊
Customer Service - 5.0/5.0 -
Thank you so much for servicing my car! I really appreciate your time, hard work, and excellent service. Everything was handled professionally, and I truly appreciate it! 😊 Mahalo!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
Very satisfied, customer… You even rubbed out some of the collision scratches on the right side. You didn’t need to do that, but I am so very grateful that you did. All your employees were friendly and personable and gave me a good feeling every time I had to deal with… About my car thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I definitely recommend Gerber Collions to friends.So happy my car was done on the date shoud be done.Job well done.
My Experience - 5.0/5.0 -
Excellent, quick service. Mahalo!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the text updates. The repairs took almost a month to fix but with the open communication there were no unanswered questions. Mahalo nui!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I really appreciated the text updates. I didn’t have to worry about the progress cause if I had any questions I could chat via text. The repairs look great too! Mahalo!
My Experience - 5.0/5.0 -
Front desk girls were great and super helpful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
More than satisfied with the service provided by Gerber Collision & Glass! Our car never looked better! Such friendly and helpful staff- Great work! Mahalo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job mahalo Stemu
Likely to Recommend - 5.0/5.0 -
Only place I tell folks to go!
Repair Quality - 5.0/5.0 -
Everyone was courteous and kind The first visit a gentleman taped my drooping bumper The work was done as promised. Car was detailed. The end result was a very pretty car working perfectly. Thank you
Customer Service - 5.0/5.0 -
As expected for a high end shop