Big Island Collision Center
In operation 18 years.
Big Island Collision Center is a family owned and operated business that was started in 2008. Our goal is to provide high quality repairs and customer service. Our staff is ICAR and ASE Certified ready for any job that comes our way. We are equip with a bake booth, two post lift, frame machine, and power spot welders.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The entire team at Big Island Collision was professional and friendly. They were honest and upfront about all costs and a pleasure to work with. I would highly recommend.
Likely to Recommend - 5.0/5.0 -
I will let my ohana n friends know about your company. They were pleasant n very helpful. It felt like they were family
Repair Quality - 5.0/5.0 -
The quality of the repair to my Rav4 was awesome. My Rav4 looked new
Customer Service - 5.0/5.0 -
Everyone was very nice and explained what was going to get done and kept in touch with me
Returned Clean
My Experience - 5.0/5.0 -
Everyone was helpful, results were great. The entire process was timely and worked smoothly. Would recommend BIC to everyone!
My Experience - 5.0/5.0 -
I’m very surprised. I’m definitely choosing you guys big island collision 🤙
My Experience - 5.0/5.0 -
Excellent repair work, and cleaner than when I dropped it off. Big Island Collision obviously takes great pride in their work and the service they provide for their customers
My Experience - 5.0/5.0 -
Excellent all around! Car looks great! Mahalo!
My Experience - 5.0/5.0 -
They made a very rough situation so much better. Very pleasant staff to work with, they made everything a supper easy process. I 100% would recommend big island collision any time .... Job well done!!! Big mahalo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Would have preferred in receiving more information on lost shipments.
Returned Clean
My Experience - 5.0/5.0 -
Lauren and Mike were really great and hands on! I really appreciated the communication and their effort to create a great customer service experience.
My Experience - 5.0/5.0 -
Did a very great job, loved how my car looked after you guys were finished with it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great overall experience. Staff was very friendly and once Mike went over everything with me, I had zero worries. My truck was taken care of in a very timely fashion and the work done was top notch! I'm totally satisfied and will recommend BI Collison to others!
My Experience - 5.0/5.0 -
They were all so nice and professional. My car was finished in the time frame they promised, and it looked perfect!
My Experience - 0.0/5.0 -
The repair work was great but the inside of my car looked as though people had had a party in it!
My Experience - 5.0/5.0 -
The Big Island Collision team did a fabulous job making me feel comfortable in a “man space” dealing with automotive issues that I’ve never needed to deal with before. Lauren and Mike, your personable customer service truly reflect aloha. Helping to schedule drop off annd pick up to fit my schedule was beyond appreciated And.. the work done was incredible! The car looks BRAND NEW again. Thanks so much for making the whole process super easy and taking the sting out of a broken car. May I never need you again but if I do, I will be happy to choose you again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job! Fair pricing and my car looks good again! It takes a while with shipping etc. (not their fault, just Hawai’i life) but they were very great communicators and always helpful!! Satisfied customer.
My Experience - 0.0/5.0 -
I talked to Mike regarding a section of the left fender needed to be done as it was not on properly. He said they need some two sided tape and would take less than one hour. Would call me when they get the tape to have it done.
My Experience - 5.0/5.0 -
I appreciate your professionalism and updates while you were fixing my auto. And a special kudos to Mike. He is a great representative for your company. Good Job Team!