Hare Estes Collision of Carmel

4.8 (1,726reviews)

96%

(317) 848-2471

931 North Rangeline Road, Carmel, IN 46032

96%

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931 North Rangeline Road
Carmel, IN 46032

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About Hare Estes Collision of Carmel

See Photos

931 North Rangeline Road
Carmel, IN 46032

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 60 years.

Thank you for reviewing our page! We are located in Carmel, Indiana at 931 North Rangeline Road 46032. We are a 32,000 square foot facility with 22 eager customer service oriented employees that want to earn your business daily for tomorrow. We are the only Toyota Certified Collision Center in Indiana. We are also Honda, Acura and GM certified. We are a preferred repair facility for many insurance companies as well. We warranty our repairs for the life of ownership of the vehicle to each customer. We also repair most makes and models of automobiles. Please give us a call today so we may earn your business for tomorrow at 317-848-2471. Thank you!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Russian

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

GM Basic

Honda

Hyundai

I-Car

Jeep

Kia

Ram

Call

Website

Reviews (1,726)

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Newest
Rating

1,505 Customers Rated

5 Stars

73.6% Complete

(1270)
4 Stars

8.1% Complete

(139)
3 Stars

2.4% Complete

(41)
2 Stars

1.3% Complete

(23)
1 Star

0.6% Complete

(10)
< 1 Star

1.3% Complete

(22)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with many highlighting flawless repairs that restored vehicles to like-new condition. The team received strong commendations for proactive and transparent communication, including text updates, phone calls, and personal check-ins that kept customers informed throughout the repair process. Timeliness was frequently noted as a strength, with numerous vehicles completed ahead of schedule. Customers also appreciated the added touches such as interior cleaning and vacuuming. A few customers noted areas for improvement directly in their feedback, including delays in repair completion, insufficient proactive communication requiring them to call for updates, and vehicles returned without full inspection of all systems. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Communication

"The repair on the vehicle is very good. The paint matched perfectly. The finish had no orange peel. I was very satisfied with the way they fit everything ..." Read more

"... your car repaired because of an insurance claim. Vehicle repair was outstanding!" Read more

"Very knowledgeable and friendly staff and the finished work was flawless. Very happy with the whole experience. Would recommend 100%."

"... my vehicle was returned to me, it was clear that a proper final inspection was not done. After receiving my car back, I discovered that the ..." Read more

"Sealant on rear hatch hinges broken and not resealed, bumper cover separating from bracket, and trailer hitch mounting hardware missing after reinstalling."

"... of proactive communication especially frustrating. I did not receive updates regarding my vehicle unless I personally called to ask. Even then, there were multiple instances ..." Read more

"Repairs were completed ahead of time and communication was excellent throughout. I have no complaints!"

"Poor communication. Rude front office staff."

Service Quality
Communication

Service Quality
Communication

"The repair on the vehicle is very good. The paint matched perfectly. The finish had no orange peel. I was very satisfied with the way they fit everything ..." Read more

"... your car repaired because of an insurance claim. Vehicle repair was outstanding!" Read more

"Very knowledgeable and friendly staff and the finished work was flawless. Very happy with the whole experience. Would recommend 100%."

"... my vehicle was returned to me, it was clear that a proper final inspection was not done. After receiving my car back, I discovered that the ..." Read more

"Sealant on rear hatch hinges broken and not resealed, bumper cover separating from bracket, and trailer hitch mounting hardware missing after reinstalling."

"... of proactive communication especially frustrating. I did not receive updates regarding my vehicle unless I personally called to ask. Even then, there were multiple instances ..." Read more

"Repairs were completed ahead of time and communication was excellent throughout. I have no complaints!"

"Poor communication. Rude front office staff."

Laura (Toyota owner) reviewed 9/28/26

Nathaniel (Cadillac owner) reviewed 9/24/26

My car rides like a truck not a Cadillac not sure why just know it wasn’t rough like that when I brought it in to the center.

Mary (Toyota owner) reviewed 9/23/26

Lauren (Volkswagen owner) reviewed 9/21/26

Anonymous (Toyota owner) reviewed 9/21/26

Daniel (Hyundai owner) reviewed 9/21/26

Only thing I would change is the communication at the beginning. It did get better at the end.

Ryan-And-Lauren (Kia owner) reviewed 9/20/26

Alexia was amazing and did such a wonderful job communicating and keeping me in the loop on everything.

Amazing! I was always kept in the loop and each time I communicated with Alexia she was responsive and did a wonderful job communicating.

John (Chevrolet owner) reviewed 9/17/26

Friendly people to work with. Got my car Done about a week earlier than I expected. It looks brand new. Can’t tell that the car was damaged. Thanks for your help.

Mark (Toyota owner) reviewed 9/17/26

Car looks brand new!

Joseph (Lexus owner) reviewed 9/16/26

So far the repairs look and feel right. Car looks great

Michael (Chevrolet owner) reviewed 9/15/26

Jason did a great job keeping me informed.

Anonymous (Hyundai owner) reviewed 9/14/26

I wouldn’t hesitate to recommend Hare Estes for collision work.

Brandi was very good to work with and the repairs were made in a satisfactory and timely manner.

Very good customer service.

Teresa (Toyota owner) reviewed 9/14/26

It was nice they clean the inside of the car.

Rhonda (Toyota owner) reviewed 9/14/26

Jason was extremely nice & professional. My car looks great. I only have one complaint...there are black marks everywhere, steering wheel, arm rest & dash, but that is cleanable. I'm so glad to have my car back. I will send everyone to Hare, Estes. Jason's Customer Service is excellent.

Jennifer (Toyota owner) reviewed 9/14/26

Very nice and Brandi was super! Thank you all!!

Wonderful and thank you all!

Vincent (Toyota owner) reviewed 9/14/26

Jana (Honda owner) reviewed 9/11/26

Kelsey (Hyundai owner) reviewed 9/11/26

Upon pickup, a piece on the bumper was off kilter. A tech fixed it but once I drove home, it was off again, and another piece was hanging down below in the rear driver side. A white piece was painted a bit brighter than the rest of the car.

I always had to be the one to reach out for any updates. It would have been nice to have been kept in the loop without me having to reach out first. Everyone was friendly, however.

Frederick (Hyundai owner) reviewed 9/10/26

Extremely satisfied with Hare Estes and State Farm/Brian R/Elizabeth Marshall agency..10 out of 10 for all!! Thank you!!

Great job! Brian from State Farm was great and I'm very happy with the repairs.

Dawn (Toyota owner) reviewed 9/8/26

Good work done. Car fixed to perfection. Good clean up afterwards

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Hare Estes Collision of Carmel

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Hare Estes Collision of Carmel

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Schedule an estimate appointment

Reviews (1,726)

1,505 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 3.0/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0