Hare Estes Collision of Carmel

4.9 (1,706reviews)

97%

(317) 848-2471

931 North Rangeline Road, Carmel, IN 46032

97%

See Photos

931 North Rangeline Road
Carmel, IN 46032

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About Hare Estes Collision of Carmel

See Photos

931 North Rangeline Road
Carmel, IN 46032

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 60 years.

Thank you for reviewing our page! We are located in Carmel, Indiana at 931 North Rangeline Road 46032. We are a 32,000 square foot facility with 22 eager customer service oriented employees that want to earn your business daily for tomorrow. We are the only Toyota Certified Collision Center in Indiana. We are also Honda, Acura and GM certified. We are a preferred repair facility for many insurance companies as well. We warranty our repairs for the life of ownership of the vehicle to each customer. We also repair most makes and models of automobiles. Please give us a call today so we may earn your business for tomorrow at 317-848-2471. Thank you!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Russian

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Jeep

Kia

Ram

Call

Website

Reviews (1,706)

Sort By:
Newest
Rating

1,489 Customers Rated

5 Stars

73.7% Complete

(1258)
4 Stars

8% Complete

(137)
3 Stars

2.4% Complete

(41)
2 Stars

1.3% Complete

(23)
1 Star

0.5% Complete

(9)
< 1 Star

1.2% Complete

(21)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with many highlighting flawless repairs that restored vehicles to like-new condition. The team received strong commendations for proactive and transparent communication, including text updates, phone calls, and personal check-ins that kept customers informed throughout the repair process. Timeliness was frequently noted as a strength, with numerous vehicles completed ahead of schedule. Customers also appreciated the added touches such as interior cleaning and vacuuming. A few customers noted areas for improvement directly in their feedback, including delays in repair completion, insufficient proactive communication requiring them to call for updates, and vehicles returned without full inspection of all systems. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Communication

"The repair on the vehicle is very good. The paint matched perfectly. The finish had no orange peel. I was very satisfied with the way they fit everything ..." Read more

"... your car repaired because of an insurance claim. Vehicle repair was outstanding!" Read more

"Very knowledgeable and friendly staff and the finished work was flawless. Very happy with the whole experience. Would recommend 100%."

"... my vehicle was returned to me, it was clear that a proper final inspection was not done. After receiving my car back, I discovered that the ..." Read more

"Sealant on rear hatch hinges broken and not resealed, bumper cover separating from bracket, and trailer hitch mounting hardware missing after reinstalling."

"... of proactive communication especially frustrating. I did not receive updates regarding my vehicle unless I personally called to ask. Even then, there were multiple instances ..." Read more

"Repairs were completed ahead of time and communication was excellent throughout. I have no complaints!"

"Poor communication. Rude front office staff."

Service Quality
Communication

Service Quality
Communication

"The repair on the vehicle is very good. The paint matched perfectly. The finish had no orange peel. I was very satisfied with the way they fit everything ..." Read more

"... your car repaired because of an insurance claim. Vehicle repair was outstanding!" Read more

"Very knowledgeable and friendly staff and the finished work was flawless. Very happy with the whole experience. Would recommend 100%."

"... my vehicle was returned to me, it was clear that a proper final inspection was not done. After receiving my car back, I discovered that the ..." Read more

"Sealant on rear hatch hinges broken and not resealed, bumper cover separating from bracket, and trailer hitch mounting hardware missing after reinstalling."

"... of proactive communication especially frustrating. I did not receive updates regarding my vehicle unless I personally called to ask. Even then, there were multiple instances ..." Read more

"Repairs were completed ahead of time and communication was excellent throughout. I have no complaints!"

"Poor communication. Rude front office staff."

Frederick (Hyundai owner) reviewed 9/4/26

Extremely satisfied with Hare Estes and State Farm/Brian R/Elizabeth Marshall agency..10 out of 10 for all!! Thank you!!

Douglas (Jeep owner) reviewed 9/4/26

Did what was promised.

Sue (Lincoln owner) reviewed 9/3/26

Jane (Subaru owner) reviewed 9/1/26

The body work looks really good.

Jane (Toyota owner) reviewed 9/1/26

Kenton (Cadillac owner) reviewed 9/1/26

Good

Katherine (Toyota owner) reviewed 8/31/26

Brandy is great. She answered every question quickly and thoroughly. I trust her!

Gary (Honda owner) reviewed 8/31/26

Jb (Mazda owner) reviewed 8/31/26

They are always helpful.

Ekaterina (Scion owner) reviewed 8/31/26

Thank you

William (Lexus owner) reviewed 8/31/26

Jason Story was great to work with; he was personal and professional and worked alongside my insurance company to make my car repair go smoothly with minimal stress. I would definitely recommend them!

Jason was a pleasure to work with

John (Mazda owner) reviewed 8/31/26

Darci (Chevrolet owner) reviewed 8/31/26

Great attentions to details on two of our cars!

Ge (Toyota owner) reviewed 8/31/26

Steve (Toyota owner) reviewed 8/29/26

Brian (Toyota owner) reviewed 8/28/26

Bumper snd paint look awesome!

Craig (Toyota owner) reviewed 8/28/26

Everything went smoothly. Staff was helpful.

James (Lexus owner) reviewed 8/28/26

My car was repaired "as good as new" after my accident. Special appreciation to Jason Story for communicating very well through the process and keeping his promises.

Linda (Volvo owner) reviewed 8/28/26

Scott & Jill (Ford owner) reviewed 8/27/26

Jason Story is a real Pro and a pleasure to work with!

I have already recommended Hare Estes

Great communication and quality work

Top of reviews

Caliber - Indianapolis - North

4.9 797 reviews
3800 Bauer Drive W
Carmel, IN 46280
Elite Fix Collision

4.8 60 reviews
18e Sr32
Westfield, IN 46074
Tom Wood Collision Center

4.7 6,124 reviews
9727 Bauer Dr
Indianapolis, IN 46280

view more shops in: Carmel | 46032

Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Hare Estes Collision of Carmel

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Hare Estes Collision of Carmel

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,706)

1,489 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -