Bill Knight Collision Repair - 92nd
In operation 5 years.
Customer-First Repairs When you receive repairs and maintenance from Bill Knight Collision Repair, we ensure that the customer is always put first. We are always honest and upfront about what you can expect from the repair process, including pricing and expected timeline. In fact, we offer a free estimate to each of our customers. You are not obligated to pay anything or to even receive service from us. We truly value our customers and know how overwhelming it can feel after being in an accident. That's why we invite you to take advantage of our expert resources. If you're in an accident and you're not sure what next steps to take, just give one of our friendly representatives a call and we'll help you. We make it a priority to answer all customer questions within 24 hours. Insurance Companies Trust Us At Bill Knight Collision Repair, we know that the insurance company often has a say in who handles your repairs. We have many partnerships with some of the biggest insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jordan was very good !
Returned Clean
My Experience - 5.0/5.0 -
Thank you Jordan for making my experience professional and friendly
My Experience - 5.0/5.0 -
Allie was friendly and helpful.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
I don't want to be contacted. I was disappointed with the communication. Several times I was told I would get a call back and I did not. It took A LOT longer than expected, therefore the rental cost me more than planned. You had my car for a full 2 weeks without any updates and I had to initiate the first contact. That was the first time I was told I would get a call back ("in the next 20 minutes") and never got that call. I had to call back myself the next day. I have my car back, I'm glad, and you'll never have it again.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
Repair seems excellent so far
Customer Service - 2.0/5.0 -
You had my car a full 2 weeks without a word from you and I had to contact you. I was told I would get a call back within 20 minutes but didn't. I called back the next day. There were several times I was told I would get a call back but did not. I had to keep calling back to get any information about my car. Then I was told my car would be ready on a certain day, only to hear that you didn't receive one of the parts. I felt that you should have checked that before you told me it would be ready. That caused me to have to pay more for a rental car for 2 additional days. I just felt that communication was not a priority for Bill Knight. I will not use you again.
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the professionalism and making me feel welcomed.
My Experience - 5.0/5.0 -
Jordan and the staff have been wonderful and absolutely fantastic to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looked brand new again. I was super excited to get it back and looking so beautiful! Thank you everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They went above and beyond to help me. 5 out of 5 stars!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone dealing with my collision case was able to go above and beyond with helping on getting everything fixed that needed to be even with having two claims open. It was complicated but they communicated very well. I was kept in the loop the entire time and didn’t have any surprises with ending cost.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unfortunately my vehicle was unable to be repaired due to a previous shop fraudulently repairing the vehicle. David went ABOVE and beyond to help and fight with the insurance company and to help us in any way.