Bill Knight Collision Repair - 97th St.
In operation 18 years.
Customer-First Repairs When you receive repairs and maintenance from Bill Knight Collision Repair, we ensure that the customer is always put first. We are always honest and upfront about what you can expect from the repair process, including pricing and expected timeline. In fact, we offer a free estimate to each of our customers. You are not obligated to pay anything or to even receive service from us. We truly value our customers and know how overwhelming it can feel after being in an accident. That's why we invite you to take advantage of our expert resources. If you're in an accident and you're not sure what next steps to take, just give one of our friendly representatives a call and we'll help you. We make it a priority to answer all customer questions within 24 hours. Insurance Companies Trust Us At Bill Knight Collision Repair, we know that the insurance company often has a say in who handles your repairs. We have many partnerships with some of the biggest insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took entirely too long to repair my vehicle. The representative went long periods with no update and the other people tried but they often didn't know what was going on. If I would have waited until I was notified today to head to the rental car place, I would not have made it to the shop before closing time.
My Experience - 5.0/5.0 -
Great communication from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
See previous comments
Repair Quality - 1.0/5.0 -
Paint does not look good. Interior is full of sanding. Dust not cleaned up on the inside or outside. Very poor quality. I have a call to the paint service manager, but have not received a call back.
Customer Service - 2.0/5.0 -
Job is not finished not satisfied with service
Returned Clean
My Experience - 5.0/5.0 -
Courteous, efficient, timely
My Experience - 5.0/5.0 -
Pleased with the workmanship and completion time
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Wouldn’t recommend another collision center.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Vehicle was not detailed before delivery to me and it was "ready" 2 days before I picked it up. So we made a schedule for me to bring it back to get cleaned/detailed. The cleaning was horrible as I think someone used the nastiest rag and the interior was just smeared and looked horrible. I had to bring the car back again as they did not fix a scratch that was on the list of things to repair. I am back again to get this repair fixed and cleaned again and the gentleman I am working with said he cannot get them to clean correctly. For the most part the repair was completed and looked good but the forgetting to fix one item and the detailing are the finishing details and that sucked. Derek Calvin @ Bill Knight Collision on S Memorial in Tulsa, Ok.
Customer Service - 1.5/5.0 -
Very polite and friendly but did not seem to be thorough at all.
Returned Clean
My Experience - 5.0/5.0 -
Over 2 weeks for a very small job seems excessive
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0 -
So far so good
Customer Service - 1.0/5.0 -
There really wasn’t too much customer service. If I wanted an update I had to call. I understand that part were delayed but I still had to try and find out myself what was going on 90% of the time. My car was there two months longer than the original completion estimate but I had to call every time to be told it was going to be longer. It would have been nice to get updates once it was clear there were delays.
Returned Clean
My Experience - 0.0/5.0 -
The delays were ridiculous and outrageous. Two months for a repair is beyond the pale. We are never using your services again.
My Experience - 5.0/5.0 -
Truck looks amazing! Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was great! Truck looks amazing also.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks as good as new. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job thank you