Bill Knight Collision Repair - 97th St.
In operation 18 years.
Customer-First Repairs When you receive repairs and maintenance from Bill Knight Collision Repair, we ensure that the customer is always put first. We are always honest and upfront about what you can expect from the repair process, including pricing and expected timeline. In fact, we offer a free estimate to each of our customers. You are not obligated to pay anything or to even receive service from us. We truly value our customers and know how overwhelming it can feel after being in an accident. That's why we invite you to take advantage of our expert resources. If you're in an accident and you're not sure what next steps to take, just give one of our friendly representatives a call and we'll help you. We make it a priority to answer all customer questions within 24 hours. Insurance Companies Trust Us At Bill Knight Collision Repair, we know that the insurance company often has a say in who handles your repairs. We have many partnerships with some of the biggest insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am very pleased. I will have another answer after I wash the car especially the windshield and windows
Returned Clean
My Experience - 0.0/5.0 -
There was a mix up a couple of times with timing in the scheduling process.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
There was a timing issue from the very beginning and a mix up regarding that, but I finally got what I needed to get fixed and was completed. Thank you.
Customer Service - 4.5/5.0 -
As stated earlier, people got confused with the timing issue.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just make sure that everyone in the building is on the same page, and it will help to make the business run right. Thanks for everyone’s help !! 👍🏻
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Totally pleased with the body repair. Great text service giving me daily updates. Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a great job. I have always used your service when needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Took over a month and 1/2 with my car then said they would detail it for the inconvenience and did not!
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Depends on how the issues are resolved.
Repair Quality - 3.5/5.0 -
Windshield washers do not function since this repair. The F350 medallion located between the drivers door and the drivers side fender is not installed flush. Both of these items need to be corrected without me waiting for days. It is disappointing to find these issues since Bill Knight Collision had this truck for a month.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful & friendly. Kept me updated throughout the process.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I told the lady that was taking care of me right when we dropped the truck off I don't remember what date it was I told the lady and my husband as well that there was blood in the seat on the steering wheel and into the middle console when it was time for me to pick up my truck the first time my husband and me both ask the lady is there did the truck get detailed the lady looked at me and my husband and flat out lied to us because I can still see the remnants of where my blood was was not really happy about that because I wasted gas money and I could have been at my job but anyways she told me and my husband that that the card my truck did you detailed but it was in detail clean enough and me and my husband both looked at each other in her and said yeah right like no it wasn't it wasn't even touched so you guys had my truck for my accident on July 8th you had it for two and a half months and like I told you in the beginning I let you guys know that there was a Biohazard so nobody can get sick for me if I was sick if they were driving my truck like we told you guys and she assured me and my husband that they would clean it up and nobody would get sick or anything like that the other thing was when I came and picked up my truck the second time on the right or the excuse me on the Left Right driver side or left driver side whatever whichever tired I had a gigantic nail and when I dropped awesome when you guys took my truck or the first time whoever had my truck the first time there was no nail when I got to you guys there was Neil and the general manager told me to go have a plugged didn't offer to say hey will submit it to the insurance they'll pay for it nothing so I still have a a nail in my back tire he came out with some spray can and see if it was leaking but thank God it wasn't but like I said it's still an inconvenience to me because now I have to pay for a tire that when I gave you my truck or whoever was the first person that got my truck whatever I don't care I still have a nail and I have to deal with it and I'm really upset
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I bought my last 2 cars from Bill Knight and generally not happy with the service dept but I love Volvos. But it was definately made me rethink if I wanted another Volvo because of having to work with Bill Knight service dept
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
No follow though Wrong address on text message reminding of appt. No one answering calls between 7:30 - 8'