Bill Penney Collision

4.7 (4,429reviews)
96%
1030 Old Monrovia Road,  Huntsville,  AL  35806
Bot
Shop AssistantSparkles

In operation 49 years.

"Our companies exist to enrich the lives of our employees, customers, and communities we serve. This is achieved by having a servant leadership spirit and following our companies' fundamental characteristics."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (4,429)

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Repair Quality

Everything and everyone was professional work was excellent.

Customer Service

Everyone was awesome

Returned Clean

My Experience

Very satisfied with my repair and the customer service.

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Repair Quality

Satisfied with work and customer service communication

Customer Service

Returned Clean

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Very friendly and helpful

Customer Service

Returned Clean

My Experience

Very thorough. Kept me informed and completed the job early

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Repair Quality

Good service

Customer Service

My Experience

The entire team was terrific start to finish! Anna and Liz were very professional and courteous up front and Gunter was too. For such a young man, he was so mature and thorough and communicated with me throughout the entire process. We had trouble dealing with Hiley VW and Gunter was the one who intervened and got it done in the end. I was thrilled with my entire experience! Well done.

Likely to Recommend

Repair Quality

My car is pulling really bad to the right.

Customer Service

Great employees

Returned Clean

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Returned Clean

My Experience

Appreciate the professional service and updates via text!

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My Experience

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Returned Clean

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Repair Quality

They did a great job of keeping me updated and explaining the answers to every question I had

Customer Service

Returned Clean

My Experience

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My Experience

I appreciated the regular updates and regular communication.

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My Experience

Great experience overall however twice a part arrived and it was the wrong part... had to be reordered prolonging the nearly 3weeks it took to complete the job... But good communication on the status gave me a comfort feeling that the best effort was being conducted. Got it today and was satisfied.

My Experience

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Repair Quality

Wished I would have inspected the work closer before we left. I was under the impression that the front bumper was going to be removed and painted. There are tape lines between the bumper and fender on both sides. Also a black dot on one side that is an imperfection in the paint.

Customer Service

I was impressed with the updates of progress during the repair.

Returned Clean

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