B&L Automotive Repairs, Inc.

4.8 (3,454reviews)

96%

(773) 463-1622

3830 N Kedzie Ave, Chicago, IL 60618

96%

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3830 N Kedzie Ave
Chicago, IL 60618

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About B&L Automotive Repairs, Inc.

See Photos

3830 N Kedzie Ave
Chicago, IL 60618

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 48 years.

Family-owned and operated, B&L Automotive Repairs delivers comprehensive turnkey automotive repairs for insurance, fleet and commercial customers. With over 40 years of business experience, we can handle any body or mechanical repair. We provide continuous training and updated, state-of-the-art equipment so that our staff can serve you with the highest level of expertise. We work with all makes and models, dealerships and the top insurance companies. From major repairs to factory scheduled maintenance, our fast and reliable customer service and caring professionals will ensure your needs are taken care of. Come in to make appointment, call, email or chat with us on our website at www.bandlautomotive.com

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Jeep

Kia

Ram

Subaru

Call

Website

Reviews (3,454)

Sort By:
Newest
Rating

3,289 Customers Rated

5 Stars

81.3% Complete

(2809)
4 Stars

7.7% Complete

(266)
3 Stars

2.5% Complete

(88)
2 Stars

1.7% Complete

(58)
1 Star

0.4% Complete

(13)
< 1 Star

1.6% Complete

(55)

Customers say

Overall Customer Satisfaction

Customers consistently praise B&L Automotive for outstanding service quality, seamless communication, and timely repairs. Many highlight that vehicles are returned looking brand new, with thorough cleaning inside and out exceeding expectations. The team is widely recognized for professionalism, friendliness, and going above and beyond. Regular text and phone updates throughout the repair process are frequently commended, with several customers noting their cars were completed ahead of schedule. Customers also appreciate the transparent handling of insurance claims and part delays. A small number of customers noted areas for improvement directly in their feedback, including occasional lapses in proactive communication during longer repairs, and isolated instances of incomplete work or quality touch-ups needed upon pickup. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend the shop, with many returning for multiple repairs over the years.

Select to learn more

Service Quality
Timeliness
Communication

"B&L Automotive is always professional, with high integrity. I thought there was a leak in my trunk, into wheel ..." Read more

"Simply the best. Everyone was welcoming, professional, and responsive to all my questions and needs."

"... was amazing and highly communicative. This has been the best experience I've had with a repair shop." Read more

"The experience exceeded my expectations, very professional, courteous, appreciate the almost daily texts keeping me informed of progress, was very surprised ..." Read more

"If I could go higher, I would rate them 100. My 2016 Jeep sounds and feels super smooth."

"My car was ready 1 day earlier than estimated."

"Surprised that the work on my car was done before I expected. I saw that there were no shortcuts taken in repairing my car's ..." Read more

"well I am not sure what the expectation was, but it was less than the two weeks it took. I thought it would be a week I guess there was some ..." Read more

"It took a very long time and the work was not perfect"

"It took more time than it was supposed to because the wrong part came in."

"Absolutely top notch. Communication with customers…flawless. Promptness, quality of repair, flexibility, the same."

"The team communicated multiple times while my car was being repaired. They kept me up to date"

"Communication is always A+. My car was ready way ahead of schedule. thank you!!"

"Fabulous about explaining why, sending pics of progress and to show why they were taking certain steps to ..." Read more

"... Getting to the final repair was challenging. The communication started great, but dropped off after two weeks. During the third week, I had to call to get any ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"B&L Automotive is always professional, with high integrity. I thought there was a leak in my trunk, into wheel ..." Read more

"Simply the best. Everyone was welcoming, professional, and responsive to all my questions and needs."

"... was amazing and highly communicative. This has been the best experience I've had with a repair shop." Read more

"The experience exceeded my expectations, very professional, courteous, appreciate the almost daily texts keeping me informed of progress, was very surprised ..." Read more

"If I could go higher, I would rate them 100. My 2016 Jeep sounds and feels super smooth."

"My car was ready 1 day earlier than estimated."

"Surprised that the work on my car was done before I expected. I saw that there were no shortcuts taken in repairing my car's ..." Read more

"well I am not sure what the expectation was, but it was less than the two weeks it took. I thought it would be a week I guess there was some ..." Read more

"It took a very long time and the work was not perfect"

"It took more time than it was supposed to because the wrong part came in."

"Absolutely top notch. Communication with customers…flawless. Promptness, quality of repair, flexibility, the same."

"The team communicated multiple times while my car was being repaired. They kept me up to date"

"Communication is always A+. My car was ready way ahead of schedule. thank you!!"

"Fabulous about explaining why, sending pics of progress and to show why they were taking certain steps to ..." Read more

"... Getting to the final repair was challenging. The communication started great, but dropped off after two weeks. During the third week, I had to call to get any ..." Read more

James (Audi owner) reviewed 8/7/26

Fermina (Nissan owner) reviewed 8/7/26

The ladies (Liz, Dominique and Lizette) did an excellent job!!! Aside from that they were respectful, accommodating and pleasant to talk to. Overall, I would highly recommend your body shop to my friends! One more thing, i just want you to know that even though the B & L is under new management; it’s still my favorite auto body shop. Thank you so much for everything, “You Rock!!!”

Stephen (Lexus owner) reviewed 8/3/26

Janet (Honda owner) reviewed 8/3/26

Maciej (Ford owner) reviewed 7/31/26

Great work! Recomend to everyone

Conray (BMW owner) reviewed 7/31/26

The customer service team was fantastic. The constant electronic updates was a new, and very well received, experience for me. Finally, my vehicle returned cleaner, inside and out, than what it was when left with B&L.

John (Hyundai owner) reviewed 7/30/26

Caitlin (Subaru owner) reviewed 7/30/26

The car was sent from another shop as a load level and all the work was not completed. My car is still at the original shop to finish the work that was missed at B&L.

Communication was great while my car was at the shop. Office staff were very kind and helpful.

Edwardo (Toyota owner) reviewed 7/29/26

Thank you! My car looks brand you. It was completed promptly and was provided updates on the progress of the repairs. Very professional and friendly.

Sandra (Honda owner) reviewed 7/27/26

Would greatly recommend this shop to any friend or family member!

Service was Amazing from walk-in to finish!

Great customer service from start to finish

Fredrick (Toyota owner) reviewed 7/27/26

Everything about my repair from drop off to pick up was easy and well communicated. They did excellent, clean work.

Elgin (Jeep owner) reviewed 7/27/26

All the staff members were very friendly while remaining professional and respectful. I won't name anyone in particular, because Everyone who entered the space I was waiting at, greeted me and were introduced to me by their supervisor. The staff kept me informed during the entire process. I will definitely recommend this shop to add many people as possible.

If I could go higher, I would rate them 100. My 2016 Jeep sounds and feels super smooth.

Friendly and professional staff.

Gilberto (Toyota owner) reviewed 7/27/26

Thank you to Ms. Monique and Ms. Dissected. Thank you also to Al. Everyone was very professional.

Great staff

Shawn (Toyota owner) reviewed 7/27/26

We are very happy. I would’ve appreciated a choice in putting the Toyota sticker on the bumper. Otherwise, great work. Thank you.

You folks did a great job, thank you.

Andrew (Honda owner) reviewed 7/23/26

Vita (Toyota owner) reviewed 7/23/26

Jerome (Honda owner) reviewed 7/23/26

B&L did a great job. They kept us updated every two days and took their time to make sure everything was done correctly.

Nilda (Mitsubishi owner) reviewed 7/22/26

Great staff and awesome customer service

Always recommend

Everything looked great

Great people

Lauren (Jeep owner) reviewed 7/20/26

The staff was extremely helpful and friendly. They kept me updated on my repairs and were prompt in fixing my car! 10/10 recommend!!

Linda (Honda owner) reviewed 7/20/26

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

B&L Automotive Repairs, Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About B&L Automotive Repairs, Inc.

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Schedule an estimate appointment

Reviews (3,454)

3,289 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 1.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0