B&L Automotive Repairs, Inc.

4.8 (3,473reviews)
96%
3830 N Kedzie Ave,  Chicago,  IL  60618
Bot
Shop AssistantSparkles

In operation 48 years.

Family-owned and operated, B&L Automotive Repairs delivers comprehensive turnkey automotive repairs for insurance, fleet and commercial customers. With over 40 years of business experience, we can handle any body or mechanical repair. We provide continuous training and updated, state-of-the-art equipment so that our staff can serve you with the highest level of expertise. We work with all makes and models, dealerships and the top insurance companies. From major repairs to factory scheduled maintenance, our fast and reliable customer service and caring professionals will ensure your needs are taken care of. Come in to make appointment, call, email or chat with us on our website at www.bandlautomotive.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (3,473)

My Experience

So easy to work with!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great shop and friendly family orientated people

Repair Quality

Great customer relations from beginning to the end of the work spectacular work

Customer Service

Customer service always kept me updated

Returned Clean

My Experience

Thank you so much for the care you give! I’m very happy with the look of my truck! Excellent job! Looks great! I will recommend your service anytime!

Likely to Recommend

For sure! I always like your service

Repair Quality

My truck looks so great! 😀

Customer Service

Personnel are so professional and knowledgeable! Very happy with the service!

Returned Clean

Likely to Recommend

Definitely on my contact list.

Repair Quality

Really good work, I appreciate the hard work your employees did.

Customer Service

I understand that it does get busy for you guys and I was left on hold for 6 min the first time I called for information about my car. But things did get better afterwards

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They made my car look like nothing ever happened, they do amazing work, highly recommend

Repair Quality

Amazing work, the car looked good as new

Customer Service

I was contacted throughout the process from start to finish

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for your service

My Experience

Liz was great! Team at front desk was awesome! Communication was excellent! And our car looks fantastic. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Have already recommended.

Repair Quality

Excellent.

Customer Service

Liz Blazek was outstanding. She kept me up to date on the repair. Easy check-in and check-out.

Returned Clean

Likely to Recommend

For repairs absolutely but for back office contact; maybe.

Repair Quality

Limited hours make scheduling drop off or pick up difficult. Your text system sent messages stating repairs would take more days but i got a call 2 hours later that repairs were done. The lack of cohesivness does not inspire confidence in your systems. You should be clear that you charge a processing fee for credit cards and do not take checks. I asked about the credit card fee over the phone but was not told about no checks policy. This made for an embarrassing incident when my sister was picking up my car. Our family has been bringing our vehicles there for 20 years plus. You do a very good job; the car looks great but the back office system issues I've experienced make me reconsider my loyalty.

Customer Service

See my other comment. The car repair looks great you would never know it had been side swiped.

Returned Clean

My Experience

Thank you to Lissette and Dominique at the front office who patiently abswered all my questions, gave me solid updates and were always cheerful and polite. They helped make a stressful situation feel much smoother. Al kept me in the loop mechanically speaking and it was ready right when he said it should be. Car even came back with cleaner floor mats! Thanks again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I def would recommend B & L for damage repairs

Repair Quality

Excellent, again looks like new.

Customer Service

Work was excellent. Hard to even remember it was damaged. Flawless and professional work as always.

Likely to Recommend

Already recommended to a coworker

Repair Quality

B&L was great start to finish. Very professional staff that does an excellent job explaining what to expect & keeps you updated. The job was completed ahead of the time they estimated & looked brand new. I truly could not be more pleased with the whole experience & cannot recommend them enough. Keep up the great work, it’s impressive and appreciated. Thank you!

Customer Service

See previous comment

Returned Clean

Likely to Recommend

Repair Quality

B and L repaired my car after I was rear ended on the highway. They provided thorough information and professional communication. The office personnel were lovely and even arranged to return my rental car there-saving me extra time at rush hour. I would highly recommend-and am currently getting quotes for other body minor dent work for my car.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean