B&L Automotive Repairs, Inc.

4.8 (3,476reviews)
96%
3830 N Kedzie Ave,  Chicago,  IL  60618
Bot
Shop AssistantSparkles

In operation 48 years.

Family-owned and operated, B&L Automotive Repairs delivers comprehensive turnkey automotive repairs for insurance, fleet and commercial customers. With over 40 years of business experience, we can handle any body or mechanical repair. We provide continuous training and updated, state-of-the-art equipment so that our staff can serve you with the highest level of expertise. We work with all makes and models, dealerships and the top insurance companies. From major repairs to factory scheduled maintenance, our fast and reliable customer service and caring professionals will ensure your needs are taken care of. Come in to make appointment, call, email or chat with us on our website at www.bandlautomotive.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (3,476)

Likely to Recommend

Repair not fully done

Repair Quality

My repair isn’t complete as I need a new front bumper cover

Customer Service

Still incomplete as my repair isn’t finished

Returned Clean

Likely to Recommend

There’s a reason you’re referred around my circle

Repair Quality

This is my second job with B&L , first rate customer and repair service. Many friends and co-workers use your shop with zero complaints or bad reports. The job was done in a timely manner, finished before the weekend. Keep up the good work!

Customer Service

Kept in the know from beginning to end of the repair process- impressive

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If proper repairs done completely I would refer

Repair Quality

Complete repair not done Door molding not replaced, need to take SUV for repair Wheel molding not replaced, had to take SUV back for repair

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Highly recommend!

Repair Quality

Excellent customer service - from everyone at B&L - highly recommend - excellent work! Car looks brand new! They polish car, inside and out, after job is completed!

Customer Service

Excellent- from receptionist to estimator to mechanics

Returned Clean

My Experience

Everyone I dealt with was very professional, knowledgeable and genuinely kind and understanding. The work was impeccable my car looked brand new when I picked it up. AL was wonderful to work with, a true professional and a man of his word!! In a world where businesses and employees seem to not care about customer service B & L goes above and beyond to make the customer a top priority - Thank You!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m very happy with the repair. My Jeep looks like new. Appreciate your customer service. Alex took the time to show me the paint shop and explained what’s done and where. Very interesting.

Likely to Recommend

I’ve already recommended B&L to my husband and family.

Repair Quality

The work Al’s team did is extraordinary. Al went above and beyond what I expected. It’s like I have a brand new car. And, I must give a shout out to Dominque. She spoke with me over the phone and when I entered the office. She was nice and professional and handled the front and back end of the process wonderfully. As long as you have the same team at B&L you will remain my families spot when it comes to repairing our vehicles. Thanks a lot. 💯💯💯

Customer Service

Al’s Team with the repairs and Dominque with the administrative, is a winning team. The car looks brand new now and the experience from beginning to end was above and beyond my expectations.

Returned Clean

Likely to Recommend

Repair Quality

Everyone was helpful and transparent. The repairs were done quickly and the work was excellent.

Customer Service

Everyone was friendly and helpful.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Dominique & Luz, always friendly & always responsive!

Returned Clean

Likely to Recommend

Repair Quality

The Shop Manager and CSR were outstanding. They really tried to help me get my car fixed within a given time frame. The car itself looked great and the interior and exterior cleanings were great. I had an issue with the estimator who let me know way too late that I needed to pick up my car in a really short notice that was difficult to manage on a Friday in the late afternoon. The Manager with really kind and stayed late so I could drop off my car in time.

Customer Service

See above comment.

Returned Clean

Likely to Recommend

I already have.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Happy w result - one of the replacement parts was defective, but Al made it right. Also, we have been getting reminders on this survey daily - it's a little much

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

great work and great people

Repair Quality

better than I thought it would be, every problem detail was fixed and some I did not previously notice as well.

Customer Service

Liz and Dominique were great

Returned Clean