Black Diamond Collision, Inc.

4.9 (408reviews)
95%
1234 Fedex Drive SW,  Conover,  NC  28613

In operation 22 years.

Ken Boyce opened the doors to Black Diamond Collision, Inc. in the fall of 2004 after more than 30 years in the automotive collision repair business working for local Ford and Chevrolet dealerships. The staff he has assembled all have been in the industry for a combined total of close to 100 years! Black Diamond Collision works with the customer to get answers to the unknown questions about the damage to the vehicle, as well as the claims process. Whether it is your first visit to a collision repair facility or the tenth, Black Diamond Collision will strive to repair your vehicle to factory specifications in as timely a manner as possible. If a rental car is needed our staff works with ALL rental car agencies in our area to provide choices for our customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (408)

My Experience

Excellent service from start to finish. Workmanship was to our satisfaction.

Likely to Recommend

I would highly recommend you to all my friends and family. Black Diamond does an amazing job

Repair Quality

Everything looked great

Customer Service

Everyone was very nice

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very timely repairs. Everything looked better than I expected. Very pleased.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nathan and the ladies took special care that I was happy with my repair experience. I was concerned about it all since this was my first experience with an auto repair that was not my fault. Thank you so much guys.

My Experience

Once again the team at Black Diamond did an amazing job on my car, the quality of the body and paint work is unmatched and I cant even tell that there was ever damage to my car. This place is miles different from any other body shop in reliability, and quality.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for a great job. My insurance company just let me know they are sending the supplemental payment to you

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

Always complete work as if there was never any damage to vehicle.

Customer Service

Took longer than anticipated which was fine- the initial estimate was inaccurate, however received no phone call to update, had to call myself.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything they said about repairing our truck....they held to their word. They kept us informed about additional damage once they disassembled the truck, and gave a new updated estimate . They informed us every phase it passed thru and finished earlier than expected. We were thrilled with the outcome and exceptionally happy with the entire process! Thank you Black Diamond for a pleasant experience!! We also shared our satisfaction with our insurance! Look for more referrals from them!! Thank you!

Likely to Recommend

Repair Quality

they forgot to put the silver pin striping back on the side of my Z71 ...

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Vehicle was completely repaired and even cleaned at pick up.

Customer Service

Staff was very friendly.

Returned Clean

Likely to Recommend

Repair Quality

Pur car has 2 different shades. Although I do like Black Diamond

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great job.

Repair Quality

Black Diamond did a fantastic job of fixing my 2017 Volvo.

Customer Service

Great company.

Returned Clean

Likely to Recommend

Repair Quality

llKE ALWAYS DID A GREAT JOB

Customer Service

My Experience

Always a job well done!

My Experience