Black Diamond Collision, Inc.

4.9 (411reviews)
95%
1234 Fedex Drive SW,  Conover,  NC  28613

In operation 22 years.

Ken Boyce opened the doors to Black Diamond Collision, Inc. in the fall of 2004 after more than 30 years in the automotive collision repair business working for local Ford and Chevrolet dealerships. The staff he has assembled all have been in the industry for a combined total of close to 100 years! Black Diamond Collision works with the customer to get answers to the unknown questions about the damage to the vehicle, as well as the claims process. Whether it is your first visit to a collision repair facility or the tenth, Black Diamond Collision will strive to repair your vehicle to factory specifications in as timely a manner as possible. If a rental car is needed our staff works with ALL rental car agencies in our area to provide choices for our customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (411)

Likely to Recommend

Recommend highly

Repair Quality

This is the best body shop in our area.. Was so impressed by their professionalism and detailed everything that needed to be done to my car. Looks brand new.Felt like family when I walked in. Thank you

Customer Service

The best around

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Did an excellent job on my car. They even washed it . Everyone their was very friendly.

Likely to Recommend

Repair Quality

Hope that I never need you again, but would definetly come back to you & would refer you to my friends!!!

Customer Service

All good!

Returned Clean

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job, fast turnaround.

Customer Service

They salesman I worked with was very polite and professional.

Returned Clean

My Experience

Very professional and I really enjoyed the updates.

My Experience

Likely to Recommend

Repair Quality

Jason was thorough and helpful in offering suggestions outside of the work I came in for. Nathan was generous in in allowing me to work with Dale on a project not related to my car - putting wheels on my custom cornhole boards - and Dale was great! I got a lot of laughs from him as well as some good suggestions as well. Great job all the way around guys

Customer Service

Returned Clean

My Experience

My Experience

Wonderful place they went above and beyond. They were very, very nice. The job was beautiful. I loved it. Look forward to having them do a few other things to my car.

My Experience

Professionals with professionalism. I’d recommend to others.

Likely to Recommend

Repair Quality

Professional service. Good communication.

Customer Service

Returned Clean

My Experience

Timely updates appreciated

Likely to Recommend

Repair Quality

I’ve always had good service, timely updates and good communications with Black Diamond

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was 100% satisfied, Black Diamond did a good job of getting me in way before my first appointment and the work was awesome, I would definitely recommend this place to anyone

Customer Service

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Repair Quality

Customer Service

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My Experience

Great and fast services. Thank you very much. Highly recommended!

My Experience

This is the second vehicle done for me. Both times great experience. Worked wonders on the first. There was a little hiccup with the Lexus but I appreciate with making things right. Def will be back if needed and will refer to others

My Experience

My car looked wonderful. Great job. I am so happy with the results.

Likely to Recommend

Repair Quality

ABSOLUTELY A BEAUTIFUL JOB. IM SO HAPPY WITH THE RESULTS. GREAT JOB.

Customer Service

GREAT PEOPLE TO WORK WITH.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean