Black Diamond Collision, Inc.

4.9 (408reviews)
95%
1234 Fedex Drive SW,  Conover,  NC  28613

In operation 22 years.

Ken Boyce opened the doors to Black Diamond Collision, Inc. in the fall of 2004 after more than 30 years in the automotive collision repair business working for local Ford and Chevrolet dealerships. The staff he has assembled all have been in the industry for a combined total of close to 100 years! Black Diamond Collision works with the customer to get answers to the unknown questions about the damage to the vehicle, as well as the claims process. Whether it is your first visit to a collision repair facility or the tenth, Black Diamond Collision will strive to repair your vehicle to factory specifications in as timely a manner as possible. If a rental car is needed our staff works with ALL rental car agencies in our area to provide choices for our customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (408)

My Experience

Friendly. Caring. Efficient. Goes beyond expectations!

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Returned even better than they found it. ❤️

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My Experience

The absolute best place!!

My Experience

Thank you for taking great care of my Dodge grand caravan. I'm very impressed with how quickly you got my car to me. Thamk you agian. I'll be letting everyone now how great my service was. 😊

Likely to Recommend

Will greatly recommend you. Awesome job...

Repair Quality

Thank you for doing an awesome job on my Dodge caravan. Will use you again if I need repairs. Will aso recommend you to family and friends. Thank you again.

Customer Service

Very friendly and answered my questions when I callef.

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Repair Quality

Very good professional and competent work. Kept me well informed on the progress of the repair.

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The car looks beautiful can’t tell it was ever in an accident! I am totally thrilled with the work that was done and would recommend you to everyone who needs collision repair! You kept me informed every step of the way could not be more pleased with how professional Nathan was and how hard he worked to make sure it was complete in a timely manner! Thank you black diamond collision!

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THEY WERE AWESOME!!!. THE CUSTOMER SERVICE IS OUT OF THIS WORLD AWESOME, IN A TIME WERE EVERYONE IS SO UP TIGHT. I WOULD DEFINITELY COME HERE FOR FUTURE NEEDS, AND SUGGEST THIS COMPANY FOR ANYONE LOOKING FOR AN AWESOME CUSTOMER SERVICE EXPERIENCE. THANKS IN ADVANCE.

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I hope I don’t have anymore, but I will go to them in the future.

Repair Quality

They did an outstanding job. The work they did looked great. They were really good people to work with.

Customer Service

Great people to work with. Very personable and very attentive to your needs. Very impressed with them

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My Experience

My car looks great! I appreciate being notified throughout the repair process. And everyone at Black Diamond Collision were so friendly and helpful!

My Experience

A Great Job ,Thanks

Likely to Recommend

We recommend to everyone!

Repair Quality

Have always been satisfied with their service. They worked on my husbands truck a few years back and was happy then so came back this time. Very quick, prompt to return calls, friendly and knowledgeable. Nate was fantastic to work with. Thank you Black Diamond!

Customer Service

Nate was great to work with. He was knowledgeable and kept you up to date with what was going on.

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My Experience

My Experience

Always great work. Thanks! Gary