Black Diamond Collision, Inc.

4.9 (407reviews)
95%
1234 Fedex Drive SW,  Conover,  NC  28613

In operation 22 years.

Ken Boyce opened the doors to Black Diamond Collision, Inc. in the fall of 2004 after more than 30 years in the automotive collision repair business working for local Ford and Chevrolet dealerships. The staff he has assembled all have been in the industry for a combined total of close to 100 years! Black Diamond Collision works with the customer to get answers to the unknown questions about the damage to the vehicle, as well as the claims process. Whether it is your first visit to a collision repair facility or the tenth, Black Diamond Collision will strive to repair your vehicle to factory specifications in as timely a manner as possible. If a rental car is needed our staff works with ALL rental car agencies in our area to provide choices for our customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (407)

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You did a great job on my car. Is an older car, but Black Diamond made it look like new! I loved getting text about what you were doing on the car! Thanks for fixing my car! Sheila Drum

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My Experience

Was told it would be ready on Friday, then it wasn’t. Called and said it would be ready Tuesday it wasn’t, was told it would be ready the next day & called 3 times & was told that I would be called when it was ready & I still had to call again to find out that it was finally ready.

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Hood paint job is not the quality level I expect from Black Diamond. There are several marks, some orange peel and buffer scratches. Please retain the original damaged hood so you can swap them while you redo the new one. I cannot afford to leave my truck again. I am not happy with the workmanship. Also, I left a message for Ken to call me at noon today about my bed cover hinges being bent/sprung, causing rain water leaks into bed. I have not received a call, it’s 8:30 pm. I was very accommodating, did not push the schedule. Delivery went from 2/15 to 2/20. It sat for days in your facility without anything being done.

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Repair was completed on time and the work done was of superior quality

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