Black Diamond Collision, Inc.

4.9 (408reviews)
95%
1234 Fedex Drive SW,  Conover,  NC  28613

In operation 22 years.

Ken Boyce opened the doors to Black Diamond Collision, Inc. in the fall of 2004 after more than 30 years in the automotive collision repair business working for local Ford and Chevrolet dealerships. The staff he has assembled all have been in the industry for a combined total of close to 100 years! Black Diamond Collision works with the customer to get answers to the unknown questions about the damage to the vehicle, as well as the claims process. Whether it is your first visit to a collision repair facility or the tenth, Black Diamond Collision will strive to repair your vehicle to factory specifications in as timely a manner as possible. If a rental car is needed our staff works with ALL rental car agencies in our area to provide choices for our customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (408)

My Experience

I had a great experience with Black Diamond Collision when they repaired my car. From start to finish, their team was professional, friendly, and incredibly helpful. They kept me updated throughout the entire process and made sure I understood everything that was being done. The quality of the repair was excellent—my car looks as good as new! You can tell they take pride in their work and truly care about their customers. The process was smooth, the turnaround time was reasonable, and the staff made a stressful situation much easier to deal with. I highly recommend Black Diamond Collision to anyone needing auto body repairs. If you want honest service and high-quality work, they are definitely the place to go!

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My Experience

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My Experience

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My headlights are both pointing all the was to the left if it is on low beam, I cannot see nothing on the right side of the road or a car. Other than that they’ve done a great job. I’ve used them before. They were awesome in working with you and getting things done quick I would definitely go back.

Customer Service

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I took several cards from the desk so I could put them on the counter at the gym. I work out in.

Repair Quality

The team handled my claim with professionalism, and I never thought my vehicle would be finished so fast.

Customer Service

After talking with Nathan and team, I knew I was in good hands and everything they did prove that

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Nice people and work was completed quick and quality was excellent!

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My Experience

Looked great. Never have an issue with Black Diamond.

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This is not my first time using Black Diamond. They always do a great job and have your vehicle ready in the time promised if not before. I will continue to use Black Diamond as long as they are around.

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My Experience

Truly appreciate the great job repairing the damage to the right front bumper on my SUV. Your guys did an amazing job and my car was clean and smelling great when I picked it up!! Thank you very much!! Highly recommend your business!!

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Be the first to recommend to anyone

Repair Quality

Wonderful service and great repairs!

Customer Service

Very friendly and welcoming

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I washed my vehicle yesterday. On the newly painted bumper there is a pimple between the painted surface and bumper (not smooth). I'm just concerned this void will cause the paint to peel with expansion and contraction.

Customer Service

Very good customer service.

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I’ve used Black Diamond in the past and have been pleased with the communications , service and repair quality.

Customer Service

Ladies in the office are very nice and helpful.

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My Experience

Black Diamond is extremely thoughtful, and always willing to answer any questions or concerns you have. I have always had an amazing experience with them and the work they do is remarkable. Always have and always will use them. I trust completely that my vehicle is in good hands with them

My Experience

We are VERY satisfied with the job you did repairing our Venza. It looks like a brand new car, inside and out. Thank you for detailing the inside, we were not expecting that. Thank you so very much!!!

My Experience

Excellent Job! From the Front Desk to the Technicians doing the body work! I highly Recommend the Black Diamond Crew.

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Amazing staff and workmanship thank you so much

Customer Service

Amazing staff and workmanship thank you so much

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My Experience

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They did a great job repairing my vehicle. They were a bit off on their estimated timeframe but, I have no complaints about their work. I would bring another vehicle there for body work for sure.

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Black Diamond did a very good job fixing my truck. Very friendly folks

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My Experience

Told you were best in area .my car looks amazing almost a whole new car. Was going to think about trading ,not now this one looks to good

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