Black Diamond Collision, Inc.

4.9 (410reviews)
95%
1234 Fedex Drive SW,  Conover,  NC  28613

In operation 22 years.

Ken Boyce opened the doors to Black Diamond Collision, Inc. in the fall of 2004 after more than 30 years in the automotive collision repair business working for local Ford and Chevrolet dealerships. The staff he has assembled all have been in the industry for a combined total of close to 100 years! Black Diamond Collision works with the customer to get answers to the unknown questions about the damage to the vehicle, as well as the claims process. Whether it is your first visit to a collision repair facility or the tenth, Black Diamond Collision will strive to repair your vehicle to factory specifications in as timely a manner as possible. If a rental car is needed our staff works with ALL rental car agencies in our area to provide choices for our customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (410)

Likely to Recommend

Repair Quality

This company is great and made my car look better than before!! ⭐️ ⭐️ ⭐️⭐️ ⭐️

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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I had an excellent experience, and I would certainly recommend others use black diamond

Repair Quality

The workmanship was great. No apparent shortcuts etc

Customer Service

Nathan went above and beyond to make things right

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Likely to Recommend

Repair Quality

BDC did a great job on my auto. This is the fourth time I have used them. Always friendly and courteous.

Customer Service

BDC did a great job on my auto. This is the fourth time I have used them. Always friendly and courteous.

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

I am very pleased with the professional job done on the repair. I assumed it would be superficial job but the technician broke down the estimate and explained that replacement s were needed with irreparable composite components and radiator mounts. The expertise is evident in knowing what would be needed to bring my car back to tip top shape inside and out. The front staff was polite, friendly and timely updates were provided via text. My only complaint is that the front quarter of the vehicle looks better than the rest. :-) Seriously, thank you to the entire team. I couldnt have aaked for a better experience.

Likely to Recommend

Repair Quality

The staff at Black Diamond were all very professional.

Customer Service

Returned Clean

My Experience

Excellent job on the paint/ exterior. Thank yoy for also going to extra mile and cleaning the inside and outside of my car

My Experience

My Experience

The guy that did my car did an awesome job repairing the bumper! I was very pleased with his work! Thank u for making it look so professionally done 😀

Likely to Recommend

I love your services

Repair Quality

Awesome job he did 😀

Customer Service

Great honest people 😀

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great job.

Customer Service

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My Experience

Best body shop around the Hickory area

My Experience

My car was very well taken care of + everyone was super pleasant!

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Repair Quality

Customer Service

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My Experience

Appreciated the daily text updates as the repairs progressed. Felt confident to know that all technology codes were scanned prior to returning my SUV. Would not hesitate to use Black Diamond Collision again. LTC Ron Roscoe, US Army Ret

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Wonderful customer service . Weekly updates and all around great experience! And a plus with the dog in the office . Definitely recommend Black Diamond!

Likely to Recommend

I have a few clients who recommend them as well.

Repair Quality

They went above and beyond my car looks like it self again! I would highly recommend them to get your vehicle repair here.

Customer Service

Everyone is above and beyond they did there job at fixing your car.

Returned Clean