Black Diamond Collision, Inc.

4.9 (410reviews)
95%
1234 Fedex Drive SW,  Conover,  NC  28613

In operation 22 years.

Ken Boyce opened the doors to Black Diamond Collision, Inc. in the fall of 2004 after more than 30 years in the automotive collision repair business working for local Ford and Chevrolet dealerships. The staff he has assembled all have been in the industry for a combined total of close to 100 years! Black Diamond Collision works with the customer to get answers to the unknown questions about the damage to the vehicle, as well as the claims process. Whether it is your first visit to a collision repair facility or the tenth, Black Diamond Collision will strive to repair your vehicle to factory specifications in as timely a manner as possible. If a rental car is needed our staff works with ALL rental car agencies in our area to provide choices for our customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (410)

Likely to Recommend

Repair Quality

Great job, can't tell there was ever damage on the vehicle. Also appreciate getting me in the schedule in a timely manner.

Customer Service

Great communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They were all nice and helped me with my car repairs. Initially was just one repair claim and ended up with three total by the date of my drop off and worked with me and different companies and it made the world of difference making the process smooth and less stressful.

Returned Clean

My Experience

Above my expectations my wife felt like it was a brand new car when she drove it home. Professional service and courteous staff. Thank you for a job well done

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Repair Quality

Customer Service

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My Experience

Great job! Team was very professional and friendly!!

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Guys done a great job on repairing my vehicle.

Customer Service

Returned Clean

My Experience

Was very pleased with Nathan and his crew! Will be recommending Black Diamond to everyone.

Likely to Recommend

Repair Quality

Nathan and his team did an outstanding job taking care of my car. I highly recommend Black Diamond! Thank you!

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend them.

Repair Quality

I picked up my car on April 16th and was totally satisfied with my Ford Edge.

Customer Service

Friendly and very courteous people.

Returned Clean

Likely to Recommend

Repair Quality

Awesome job! Very satisfied.

Customer Service

Very helpful and professional!

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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My Experience

They did excellent work.

My Experience

You were so helpful and did an absolutely amazing job! Thank you Nathan and the rest of your team!

Likely to Recommend

I would definitely recommend these guys!

Repair Quality

Customer Service

These guys are awesome!

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Likely to Recommend

Repair Quality

The repairs are phenomenal 🙌 everything looks better than before however there's a new icon that won't turn off on the dash. Other than that I'm very satisfied.

Customer Service

Returned Clean

My Experience

Black Diamond did a great job. This is the 3rd time that I've used them for repairs. So glad that my friend told me about them and that they are on the approval list with my insurance company. Thank you for being there to help with make a bad situation feel so much better.

Likely to Recommend

Have alright told someone. Hope the chose black diamond.

Repair Quality

They always do a awesome job. I've had to use them 3 time over the year. Thank you for being there.

Customer Service

They are always professional and very friendly.

Returned Clean

My Experience

The repairs were done well and on time. The car was also vacuumed and washed which was a plus! I was very pleased with their work.

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Repair Quality

Customer Service

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Repair Quality

Great job!!!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

My second time at Black Diamond! Excellent job!

Customer Service

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Repair Quality

Customer Service

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