Black Diamond Collision, Inc.

4.9 (411reviews)
95%
1234 Fedex Drive SW,  Conover,  NC  28613

In operation 22 years.

Ken Boyce opened the doors to Black Diamond Collision, Inc. in the fall of 2004 after more than 30 years in the automotive collision repair business working for local Ford and Chevrolet dealerships. The staff he has assembled all have been in the industry for a combined total of close to 100 years! Black Diamond Collision works with the customer to get answers to the unknown questions about the damage to the vehicle, as well as the claims process. Whether it is your first visit to a collision repair facility or the tenth, Black Diamond Collision will strive to repair your vehicle to factory specifications in as timely a manner as possible. If a rental car is needed our staff works with ALL rental car agencies in our area to provide choices for our customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (411)

Likely to Recommend

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My Experience

Great friendly service very professional. I have had them do my work for years always very satisfied. I had some work done there 8 yrs ago still looks new.

Likely to Recommend

Repair Quality

Great friendly service, I’ve had work done here before they do a great job highly recommended

Customer Service

Great job that last looking good

Returned Clean

My Experience

Friendly and excellent service!

Likely to Recommend

Repair Quality

They do no comunícate at all my car was turn in dirty they send my car to a Nissan off hickory they did an awful job also an they gave me my car back with in days my car broke down again I would never bring my car there also my paint colo won't match ..

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My Experience

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Likely to Recommend

You have done several of our vehicles and you are the only ones we will use

Repair Quality

Customer Service

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Repair Quality

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Likely to Recommend

Definitely, without hesitation.

Repair Quality

Did a great job on my car! Perfect!

Customer Service

Great customer service team. So pleasant and helpful. They all go above and beyond taking care of their customers.

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My Experience

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My Experience

You guys were fabulous! Our car looks magnificent and you’ve got it done quick thanks job well done

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My Experience

Very thorough and quality work. Went above and beyond to ensure I was happy with the results. Definitely recommend them.

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Repair Quality

Great job! Went above and beyond to satisfy me.

Customer Service

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Likely to Recommend

Oh yeah definitely.

Repair Quality

Have a great day.

Customer Service

Have a great day.

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My Experience

Jason and the Black Diamond crew returned my car to like-new condition.

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Likely to Recommend

Unless part of the repair was due to other parties.

Repair Quality

They did a great job with their part of the repair.

Customer Service

Sometimes there was a lag in communication about the status of the repair.

Returned Clean

My Experience

Repairs look like new. Service was great as well.

Likely to Recommend

Repair Quality

Customer Service

Really nice people and friendly. Only thing I had issues is with was being informed on the status of my car, but other than that. Everything was done well, and they got back with me quickly after to fix up some other issues we had. Thanks for all the work.

Returned Clean