Black Tie Collision 59

4.9 (829reviews)
97%
12402 Eastex Freeway,  Houston,  TX  77039

In operation 3 years.

Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (829)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy with the results and experience, they answered my question and were super nice. I got my car earlier than the estimated completion date. Overall very satisfy with the results and happy to have my car back.

Likely to Recommend

Repair Quality

Very Satisfied and happy to have my car back.

Customer Service

Hey we’re all nice and they answer all my questions and would give me updates on the progress of my car.

Likely to Recommend

Highly recommend

Repair Quality

Awesome!

Customer Service

Awesome!

Returned Clean

My Experience

My Experience

Y'all are such an awesome team and did an amazing job. You kept me updated on every step of the process, and the time frame was kept as promised. Thanks so much for everything

My Experience

Attendant was informative and patient Didn't try to rush his customer off. Very polite

Likely to Recommend

I've already begun to spread the word about your service

Repair Quality

Customer Service

I am so pleased with the service I received from Black Tie. Didn't get the attendants name but he was so delightful to work with

Returned Clean

Likely to Recommend

Repair Quality

Overall, we were satisfied with the service

Customer Service

Returned Clean

My Experience

Great, fast service! Was updated frequently on status of my car and it looks like new

My Experience

My Dad and and I are very happy with the results :) thank yall for y’all’s kindness and expertise .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m very happy for the experience on my vehicle. I want to give thanks to the team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Black Tie did Ana amazing job fixing my Kia !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I went to pick up my vehicle today and immediately noticed that the primary damaged component had not been repaired. It would have been appropriate and courteous to inform me beforehand that this part had been discontinued. Additionally, when I entered my vehicle and attempted to drive away, I discovered that the parking brake had been left engaged. Since the vehicle had been moved and delivered to me, it appears it was driven with the parking brake on. I disengaged it myself and was able to drive to work. However, when I attempted to leave work later in the day, my car would not start despite multiple attempts. Prior to bringing it in for service, my vehicle was operating without these issues. I am concerned that the repair was only partially completed and that my vehicle is now experiencing new problems following the service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Les agradezco el gran trabajo que hasen ustedes como equipo estoy bien contenta con su trabajo.

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

100% recomendado desde la persona que está en recepción.....El siempre estuvo al pendiente de mi....en verdad me alegra mucho que existan personas como el...Y pues del taller fue excelente, en el tiempo y hora que ellos dijeron que iba a estar mi carro....en cada momento me mandaban mensajes para decirme en que parte del proceso iba mi carro....SI PUDIERA DAR MAS ESTRELLAS LES DARIA.....PERO SIN DUDARLO 5 ESTRELLAS PARA TODO EL EQUIPO...

My Experience

Everything looked amazing. Even the electrical work was done perfectly, that was my biggest worry. It only took a week and a half to fix. They communicated with me constantly. My baby looks brand new!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean