Black Tie Collision 59

4.8 (812reviews)
97%
12402 Eastex Freeway,  Houston,  TX  77039

In operation 3 years.

Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (812)

My Experience

Thank you for doing a wonderful job

Likely to Recommend

Repair Quality

Everyone was very nice

Customer Service

Y’all have very nice people that worked there

Returned Clean

My Experience

Excellent job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I went to Black Tie Collision for repair of my car's rear bumper and sensors. The Customer Service rep was courteous and knowledgeable. Explained everything they were going to do. There were no extra charges or hidden fees after the install. Black Tie did a professional job and I recommend this shop to anyone who needs Collision repair.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

My bumper looks great! I really liked how they kept me informed on the repair. I asked for an estimate of the dent in my front fender but never got one.

Customer Service

My Experience

Black Tie fixed my Ford Explorer like brand new and in record time. You can't tell that anything happened to it. I'll only use them from now on.

Likely to Recommend

Repair Quality

I am thrilled with the speed and quality of Black Tie. I will recommend them to all my friends and family.

Customer Service

Returned Clean

My Experience

Black tie was soooo sweet and very professional …thank you

My Experience

2nd time I have used Black Tie and they have done great work. Friendly and knowledgeable staff. I highly recommend using Black Tie for any collision repairs you need.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The experience was very smooth and quick! My vehicle was ready earlier than expected! The text updates kept me updated every step of the way! The staff was very friendly and welcoming! I would highly appreciate Black Tie Collision!

Likely to Recommend

Repair Quality

My experience was great! My vehicle was ready earlier than expected! I was given updates every step of the way! Great customer service! I would highly recommend Black Tie Collision!

Customer Service

Returned Clean

My Experience

Everyone was very nice and courteous. They communicated well and kept us informed. The car looks great better than before they received it.Great Job!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Things seem to by okay thus far. Thank you

Customer Service

My Experience

Great job and even went the second mile cleaning the car after fixing it! Also, kept me abreast of everything along the way!

Likely to Recommend

Would definitely recommend!

Repair Quality

Excellent service!

Customer Service

Great customer service. Kept me abreast of everything as it was being done.

Returned Clean

Likely to Recommend

Repair Quality

You guys did great work and it was affordable.

Customer Service

Great customer service.

Returned Clean

My Experience

We're so pleased for the work you have done. And the staff is very nice thanks for everything πŸ™‚

Likely to Recommend

Repair Quality

Black Tie is very professional and nice staff, they let you know every time there doing something to your car πŸš—.

Customer Service

Very nice πŸ‘Œ

Returned Clean

My Experience

Great work! I highly recommend:)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I haven't had to go anywhere else before or since so my opinion is skewed, but I would recommend Black Tie to friends and family for sure at this point.

Repair Quality

The quality is excellent! Can't tell there was ever a blip on the gate door.

Customer Service

Very friendly staff. Communicated the process the car was in throughout the repair. I'm very satisfied with the treatment I received.

My Experience

Really fast response, kept me updated, great communication, very informative, clean and not sloppy work