Black Tie Collision 59

4.8 (813reviews)
97%
12402 Eastex Freeway,  Houston,  TX  77039

In operation 3 years.

Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (813)

My Experience

Really fast response, kept me updated, great communication, very informative, clean and not sloppy work

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am very satisfied with the service and how much I was updated during the process. It was the best experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Wonderful

Customer Service

Wonder.\nFul work

Returned Clean

Likely to Recommend

Repair Quality

Repairs were very good but i looked for the same excellent service I received in the past where the entire car was cleaned when picked up. This time to my surprise it was not clean on the inside.

Customer Service

The team was very good at acknowledging me on the repairs needed and they took very good care of it with the exception of cleaning the inside of the car.

Returned Clean

Likely to Recommend

Repair Quality

I already took this survey before I don't know how many times I need to tell you I was completely satisfied for the job they did

Customer Service

Returned Clean

My Experience

When I picked my vehicle up on April 2, I was really impressed with the repairs you had done.

My Experience

Black tie collision did a fine job in repairing my truck

My Experience

Very much appreciated the regular updates.

Likely to Recommend

Lo recomendaría sin duda,muy buen servicio y todo el personal fue muy amable

Repair Quality

Muy satisfecha, todo fue muy profesional gracias por dejarme saber cada paso que daban gracias!!!

Customer Service

Muy satisfecha, todo fue muy profesional gracias por dejarme saber cada paso que daban gracias!!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

100% will recommend Black Tie Collision to any of my family members if they need work done to their vehicles!

Repair Quality

My car looked brand new like I had just gotten it off the lot. Amazing!

Customer Service

The attendant in the front was so helpful, professional and kind. I see why he is the first face you see once you step in.

Likely to Recommend

Highly recommended

Repair Quality

Very satisfied with the quality of the work and the communication. Update everyday with the process gives me the peace of mind knowing it’s getting done. The people there are very helpful and will make sure you’re taken care of. Definitely recommend

Customer Service

Very helpful with whatever I needed

Returned Clean

My Experience

Very satisfied job well done so happy that you guys was able to help me one repairing my vehicle thank you guys so much my vehicle looks and feel brand new

Likely to Recommend

Repair Quality

Wonderful ok very satisfied I highly recommend

Customer Service

Wonderful work highly recommend

Returned Clean

My Experience

Firstly I would like to say the entire staff is amazing!!!! Super friendly and very understanding. They had my truck done in no time and even cleaned it inside and out!! I would definitely recommend black tie collision to everyone!!

My Experience

The customer service is immaculate. I’m talking too teir. Hands down the best in town

Likely to Recommend

Great!

Repair Quality

Great work and turn around time!

Customer Service

Great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everything was good. Bryan helped with everything and my car looks new

Returned Clean

My Experience

The team kept me up on updates with the repairs and my girl Candy was top tier!!!! I love how they do business and their great customer service!!!! My car looks great like it never been hit!!! Thanks Black Tie team!!!!

Likely to Recommend

Repair Quality

Love my girl Candi and the Black Tie Team. First time hearing about them but they showed out!! Very friendly and communicative!!!!! Love you guys and Thanks for a job well done!!!!!

Customer Service

Returned Clean

My Experience

Black Tie Collison has been hands down a great choice to repair my car, it looks like it was never damaged. Was repaired very quickly and done properly. If you are needing a body shop, Black Tie Collison is the way to go. Very happy.

Likely to Recommend

Yes absolutely I will be

Repair Quality

Everyone was so nice and very knowledgeable. My car was repaired and looks new again. If you want the best repairs for your car, definitely need to choose Black Tie Collison.

Customer Service

Highly satisfied

Returned Clean