Black Tie Collision 59

4.9 (829reviews)
97%
12402 Eastex Freeway,  Houston,  TX  77039

In operation 3 years.

Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (829)

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Repair Quality

Thank you for the repairs. Well job done on my car.

Customer Service

Customer service was very good and I am thankful for the updates throughout the process.

My Experience

Good morning. Where do I start!!! the first day I walked into the Black-Tie Business Office I was greeted by a concern staff; I knew I was in the right place. The repairs on my car were done as promised. I will always refer anyone I come in contact with needing repairs on their vehicle I will tell them without a doubt, please go to "BLACK TIE COLLISION"!! I'm going back to the office to get business cards and to have with me at all times. Lastly, again I commend the staff, Black Tie Office environment, beautiful, not one time was I made to feel my concerns were not important. I received weekly emails concerning the status of the repairs. Not to say I'm hoping to have my car needing repairs again, I will always stop by the office to have a cup of coffee, and I was invited!! Thank God for your business.

My Experience

Excellent service, kept me updated on all progress on repairs. Very Satisfied

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Customer Service

Likely to Recommend

From the moment I delivered the vehicle until I picked it up, they kept me informed and I recommended it to everyone.

Repair Quality

From the moment I delivered the vehicle until I picked it up, they kept me informed, only that it took a long time.

Customer Service

From the moment I delivered the vehicle until I picked it up, they kept me informed, only that it took a long time.

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My Experience

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My Experience

I really appreciate being updated on the progress of my vehicle. Also, when I picked it up today, the quality of the work was beyond words. I was very happy with the job that they did.

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Repair Quality

They did an excellent job!

Customer Service

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Repair Quality

The staff that u came in contact with were very friendly. They made sure all my needs were met.

Customer Service

The staff was awesome!!!!!

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My Experience

Great customer service i absolutely love them 10/100000 service always good

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Repair Quality

Great customer service

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My Experience

Excellent and ethereal job done! Would recommend them to everyone .

My Experience

I WAS MORE THAN SATISFIED WITH THE RESULTS AND AM HIGHLY RECOMMENDING BLACK TIE REPAIR TO ALL OF MY FRIENDS AND FAMILY. THEY ARE VERY PROFESSIONAL, COMPASSIONATE, AND VIGILANT. MY VEHICLE NEVER LOOKED BETTER. NOT ONLY DOES IT HAVE SUPERVISOR NEW LOOK, IT EVEN DRIVES BETTER. IM LOOKING FORWARD TO HAVING FUTRE BUSINESS WITH THEM.

Likely to Recommend

I HAVE ALREADY RECOMMENDED BLACK TIE TO MY FRIENDS, FAMILY COLLEAGUES AND CONSTRAINTS

Repair Quality

I WAS MORE THAN TOTALLY SATISFIED WITH BLACK TIE COLLISION S RESTORATION OF MY VEHICLE. THEY WERE MORE THAN PROFESSIONAL. I FELT AS THOUGH I AM A MEMBER OF A FAMILY. THEY GIVE YOU A GREAT SENSE OF BELONGING FROM THE MOMENT YOU ARRIVE IN THE DOOR. THEY'RE HOSPITALITY FAR EXCEEDS ANY BUSINESS I HAVE EVER ENCOUNTERED. MY VEHICLE NOT ONLY LOOKS BETTER THAN THE DAY I ORIGINALLY PURCHASED IT, BUT ALSO PERFORMS MUCH BETTER.I I AM HIGHLY LOOKING FORWARD TO BRINGING OTHER VEHICLES TO THEM FOR FUTURE RESTORATION, AS WELL AS RECOMMENDING THEM TO MY FAMILY, FRIENDS AND COLLEAGUES. LOOKING FORWARD TO DOING BUSINESS WITH YOU IN THE NEAR FUTURE. RESPECTFULLY YOURS, ELGIN DILLARD AND WILLIAM R CHISHOLM.

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My Experience

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My Experience

First Class service

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Repair Quality

Looks brand new and i'm very appreciative of the lifetime warranty

Customer Service

Very friendly and knowledgeable staff

Returned Clean

My Experience

I've been trying to get stains off trunk since I got the car. They took care of them without asking. Car was cleaner then when I bought it. And offered some mechanical advice. I'm going back when I'm ready for my project

Likely to Recommend

Pics speak volume

Repair Quality

MY CAR IS GLEAMING EVEN WITH THE RAIN. STAINS TAKEN OUT IN AND OUT. BLESSING IN DISGUISE

Customer Service

WENT THE EXTRA MILE

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My Experience

Appreciated the messages keeping me informed on the progress of the car repairs. The car looks great, no sign of the damage incurred by the accident.

Likely to Recommend

Best service and great job on repairs!

Repair Quality

Appreciate how they ensured my complete satisfaction and really appreciated the updates on the repairs of my vehicle.

Customer Service

The service is top notch!

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