Black Tie Collision 59

My Experience - 5.0/5.0 -

Loved The Way you Cleaned Vehicle Inside And Out.And Repairs And paint JobWas Exelente.Great Job TO all Working At Black Tie From Repair Dept To Office Attendance. SUPER.!!!

Likely to Recommend - 5.0/5.0 -

They Took Their Time For All The Details

Repair Quality - 5.0/5.0 -

From MecanicTo Workers To Office Secretary They Were All Great!! KEEP UP THE GOOD WORK!!

Customer Service - 5.0/5.0 -

They Were All 👍 👌

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quality was great. Repair took a little longer than planned.

Customer Service - 5.0/5.0 -

typically daily updates via text

Returned Clean

My Experience - 5.0/5.0 -

We were so happy with the work repair . Black tie collision didn’t awesome job keep up the good work.

Repair Quality - 5.0/5.0 -

we are very please with our vehicle. Keep up the work.

Customer Service - 5.0/5.0 -

I did not meet anyone from inside repair shop. We met the service manager and she was very professional and explain and walk around the vehicle showing me the work that was performed.

My Experience - 5.0/5.0 -

The work was done in a timely manner.It was fantastic lI loved everything.Thanks for keeping me updated threw the process. God bless Excellent service

Likely to Recommend - 5.0/5.0 -

To anyone who needs repairs

Repair Quality - 5.0/5.0 -

I was surprised my car looked like new. I couldn't be more happier with the work. The clerks were superb all the way to the shop. Excellent. Great job

Customer Service - 5.0/5.0 -

Excellent job well done.

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0 -

Black tie relied on customer to point out car’s damages. It’s not our expertise to perform inspection, when I showed the car damage your rep agreed to it…

Customer Service - 4.0/5.0 -

Give Giovanna credit for her excellent hospitality toward custom

Returned Clean

My Experience - 5.0/5.0 -

I loved the fact that they kept me updated on the progress of the repairs. I have never experience a collision shop to do that. That's what I call customer service. The work was perfect.

Likely to Recommend - 5.0/5.0 -

I will definitely recommend Black Tie

Repair Quality - 5.0/5.0 -

The service received was great.

Customer Service - 5.0/5.0 -

The service received was excellent

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

great work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Extremely, professional , courteous and kind. And friendly atmosphere, I enjoyed having my vehicle repaired by Black Tie Collision.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with work , awaiting part for lift gate but service is excellent.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The whole process was very easy. I really like the updates during the whole process. The customer service was top notch. Thank you all so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything that was repaired by black tie was perfect. The customer service was amazing. The only complaint I would have is that my headlights don’t match now because they had to put a new one in. You would figure the insurance would pay to have the other one cleaned or something so they don’t look so different. What do you expect with insurance companies.

Customer Service - 5.0/5.0 -

Giovanna was amazing. She sent a text almost every day to give me an update on my vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

GREAT SERVICE!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

To continúe working in this way for the future

My Experience - 5.0/5.0 -

Excellent service!!! I was pleased with the updates and answers to all my questions while my vehicle was being serviced. Candy was especially helpful. Thank you!

Likely to Recommend - 5.0/5.0 -

Excellent service!

Repair Quality - 5.0/5.0 -

Excellent service! I would definitely recommend Black Tie Collision to friends and family.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Love that yall kept me updated through the whole process. Will definitely recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I was updated through the whole process.

Returned Clean

My Experience - 5.0/5.0 -

Looks good other then a white spot but thank you’ll for a great job on my suv

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciated the progress texts that you sent me so I knew in what stage my car was at all times. Also, the staff was very friendly! Thank you for the quick turnaround of my vehicle!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very friendly staff and quick turn around!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Though I personally feel if you are able to afford a repair, it's great. I could've had a different experience if I wasn't able to get the money to pay my deductible.

Repair Quality - 5.0/5.0 -

Look brand new as if the accident never happened. I know the rear had to get completely fixed, but I was blown away regardless.

Customer Service - 5.0/5.0 -

I chose to receive email updates and was kept informed, even with the final date changes.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean