Black Tie Collision 59

4.9 (827reviews)
97%
12402 Eastex Freeway,  Houston,  TX  77039

In operation 3 years.

Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (827)

My Experience

I think the door need a little adjustment While I drive I hear a noise like if the window is open I hope to take it back today so you can check it

Likely to Recommend

Good service

Repair Quality

Some confusion with the repair

Customer Service

Same issue

Likely to Recommend

100% recommend this shop to anyone

Repair Quality

Shop had my bmw in and out quickly and they did an amazing paint job. Will recommend this shop to anyone.

Customer Service

The manager is amazing and helpful.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work, quality, and cleanliness on my car will be recommending people over to get there repairs done at BlackTieCollision.

My Experience

The customer service was top notch from the beginning to the end.

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

Returned Clean

My Experience

They finished my vehicle way ahead of schedule, updated me along the way. Let me drop the rental car off, and also handled that for me. The process was extremely easy!

Likely to Recommend

Repair Quality

Customer Service

I called once for them to explain to me, and she did and was happy to explain it and made sure i understood it.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Candy is the best!!! She is so sweet! The world needs more Candys

Likely to Recommend

Repair Quality

Customer Service

No complaints

My Experience

Even thought we thought you guys were just gonna paint over it you guys went above and beyond to the point we’re we didn’t expect to come back to a car that looks brand new. We were even wondering if it was even our car. We really like how you guys also cleaned the inside, we did not expect that.

My Experience

I highly recommend your service to any future customer seeking to repair their automobile. 5/5 star service

Likely to Recommend

Repair Quality

They did a fantastic job and it was done in a timely matter with wonderful customer service!

Customer Service

Excellent service!

Returned Clean

My Experience

My Experience

Very punctual at theirs services.

Likely to Recommend

Repair Quality

They keep me posted on my repairs. Also they explain you about the vehicle is going through.

Customer Service

Returned Clean

My Experience

Fast service and great customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Courteous, professional

Likely to Recommend

Repair Quality

Customer Service

Excellent

Likely to Recommend

Repair Quality

The baby camera that I use to watch my child in the car was broken. The windshield was excellent but very disappointed that my property was damaged.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The staff are amazing. I appreciate everything

Returned Clean

My Experience

I really appreciate everyone on your team for the work that was done on my KIA. Looks great. THANK YOU

Likely to Recommend

Repair Quality

Customer Service