Black Tie Collision 59

4.9 (827reviews)
97%
12402 Eastex Freeway,  Houston,  TX  77039

In operation 3 years.

Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (827)

My Experience

Me atendieron muy bien el muchacho que me explico todo bien trabajador el que arreglo la camioneta porque la recepcionista no Abla español creo q si ubiera una recepcionista hispana tuvieran más clientes

Likely to Recommend

Repair Quality

Dónde fue el golpe ay algo que no quedo bien

Customer Service

Todo bien solo que tambien deben de ablar español

Returned Clean

My Experience

Kandi was awesome to work with.

Likely to Recommend

Repair Quality

Kandi was awesome to work with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The update messages are great, your company is very professional. I appreciate the time and care you provided to my car.

Customer Service

Everyone is very respectful

Likely to Recommend

It was perfect!

Repair Quality

I was devastated when a big windstorm blew a tree limb onto my customized Jeep Wrangler, crunching the windshield and the hood. Black Tie Collision fixed it PERFECTLY!

Customer Service

I received frequent updates on the repairs, including the current status and target completion date.

Likely to Recommend

i absolutely recommend however ill advise potential clients to establish with the shop amplified instructions regarding take-offs

Repair Quality

quality of repair is superb. the guys at the shop detailed the truck presenting it to me in new car fashion.

Customer Service

great communication from front desk representative. i was a bit upset that the take-offs from my truck ‘were thrown in the trash’ (i dont believe it) without first consenting me.

Returned Clean

Likely to Recommend

Repair Quality

Outstanding service, if you don't chose Black Tie Collision you have missed a great experience.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I received excellent service from Black Tie Collision. The updates kept me informed on the progress of the repairs ,I truly liked that. The staff was very friendly and helpful. I will recommend this shop.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’m so thankful for Black Tie Collision! My car looks brand new again and I am so impressed by how my car looks after the extensive damage to the back end. Thank you, once again, for the meticulous work.

Customer Service

My car was promised to me on January 31st at 4pm and I was told I would be notified of any changes but I didn’t receive any update that it was not ready until I called at 3pm to make sure it would be ready. The completion date was pushed back by a week but I did receive updates after that and throughout the repair process.

Returned Clean

My Experience

Later

Likely to Recommend

Repair Quality

Noticed when my car was clean, a small paint bump. Also my front sensor seems to be not working as accurate as it used to.

Customer Service

Aways room for advancement.

My Experience

Thank you for the beautiful job. Well done!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very satisfied customers

Repair Quality

Very satisfied

Customer Service

Very satisfied

Likely to Recommend

Repair Quality

Friendly service and paint and body was good also.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My passenger tire makes all kinds of noise while driving like something wasn’t repaired securely

Customer Service

All I received was emails and then a final call. Not plenty customer interaction

My Experience

My Experience

Great communication throughout the experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

You’ll was very helpful very friendly I had a really great experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I had to call to receive any updates.

Returned Clean

My Experience

Thank you for taking great care of our Benz, we really are thankful for all you have done for us. Class A1service

My Experience