Black Tie Collision 59

4.8 (818reviews)
97%
12402 Eastex Freeway,  Houston,  TX  77039

In operation 3 years.

Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (818)

My Experience

I liked that the process was smooth, and really liked that I was notified via txt every step that was done with my vehicle. Very satisfied that paint was matched to original color of vehicle. Thank you.

My Experience

Likely to Recommend

All ok

Repair Quality

Customer Service

All ok

Returned Clean

Likely to Recommend

I will tell everybody that black tie is awesome

Repair Quality

You guys did a awesome job, I would highly recommend you again

Customer Service

A highly satisfied customer

Returned Clean

My Experience

The crew there are phenomenal. From the front desk, to crew and to management. The car was ready a week before I even expected it to be done. Their work is awesome! I can’t thank them enough and I’ll be recommending them to anyone who needs work done.

Likely to Recommend

Anyone who needs works I’ll recommend your shop to them.

Repair Quality

The work looks beautiful. I got my car returned to me before it was originally expected. Everyone was also great in keeping me informed of the progress.

Customer Service

It was awesome.

Returned Clean

My Experience

The staff was very nice & helpful. My car was fixed perfect at pick up. They even washed & vacuumed the car.

Likely to Recommend

Repair Quality

They fixed my car quick and even washed and vacuumed it. Looks like a brand new car

Customer Service

The front desk and manager were a great help

Likely to Recommend

Update costumer service so respectful and kind

Repair Quality

Costumer service was great

Customer Service

Really kind and easy to explain everything

Likely to Recommend

Repair Quality

Customer Service

Candy, and the office staff, were all very patient in explaining how the system works and following through. Great work on the car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Black Tie Collision did an excellent job in repairing my C-Max. The are an excellent restorer of any vehicle if they can repair my car. They were professional and they are a people friendly company. The did the repairs on my car very fast and I was able to pick it up to resume my normal activities like shopping, visiting places and enjoying things that I missed the most without my car. I love Black Tie Collision for being the repair shop of my choice and I will not hesitate to recommend anyone to Black Tie Collision.

Likely to Recommend

Yes. Black Tie Collision did an excellent job on my car.

Repair Quality

My car was fixed. It looks good and it drives good. I have it home for Thanksgiving.

Customer Service

I went back for a windon check up. It now worked just as it's been. Yes. It ended well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you guys sooo very much! Giovanna and Kandy were fantastic and extremely helpful! My car was done 5 days earlier than expected and back to being brand new. The repairs were outstanding!

Likely to Recommend

Repair Quality

La verdad fueron muy serviciales y siempre me estuvieron mandando correo cada vez que cambiaban de área, al finalizar mi carro me sorprendió como lo dejaron, fue una cosa impresionante y en tan poco tiempo lo terminaron, 100 % recomendado y para las personas que llevan sus carros desde México a Houston, si les dieron un golpe y quieren arreglarlo de agencia, ahí es la mejor opción porque también su servicio con el cliente es Excelente 👌, muchas gracias y sin duda volvería a ir ahí...

Customer Service

Excelente

Likely to Recommend

Will recommend to all my friends and family.

Repair Quality

Great quality of repair.

Customer Service

Great customer service!

Returned Clean

My Experience

Everyone was amazing here. Professional, courteous and on time! Always kept me updated with texts and phone calls. Will definitely bring my vehicle back for any body repairs!

My Experience

I could not have gotten better service anywhere. I also appreciate being kept in the loop, as to what was going on.

Likely to Recommend

Repair Quality

Tops,excellent work, totally satisfied

Customer Service

My Experience

I’m very satisfied with my recent vehicle repair experience, the Black Tie team went above and beyond with their service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Black Tie Collision did an amazing job on my vehicle. It looks better now than when I brought it in. Definitely recommend this shop.

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Customer service was phenomenal

Returned Clean

Likely to Recommend

Yes will recommend Black Tie Collision to everyone I know.

Repair Quality

Quality workmanship and great customer service. I will bring all of my vehicles here!

Customer Service

Great customer service from start to finish!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean