Black Tie Collision 59

4.8 (813reviews)
97%
12402 Eastex Freeway,  Houston,  TX  77039

In operation 3 years.

Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (813)

My Experience

I just got the car back a few hours ago so it’s still early . However I do like the updates via text that you give the customers on where in the phase the car is in .

My Experience

Likely to Recommend

Repair Quality

The car electric system is faIling. There is also a broken part that is sticking out the bumper

Customer Service

The car is not fully repaired

Returned Clean

Likely to Recommend

Repair Quality

Everyone was super friendly , keep me updated everyday on the status of the truck. What a way to show great customer service!

Customer Service

Greet customer service, the communication was amazing!

Returned Clean

Likely to Recommend

Repair Quality

Very pleasant experience and I love that they finished my vehicle 3 days before they originally promised.

Customer Service

Returned Clean

My Experience

It was a job well done and I thank you for Informed me on repairs Monday, Wednesday and Friday to insure me my car will be repair and when I sure pick up the car

Likely to Recommend

Repair Quality

The Black Tie crew really did a great job fixing my wrecked truck. Hopefully will never have to see them again but if I am in another accident I’ll be heading to Black Tie

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great people and efficient!

Customer Service

Great people and efficient!

Returned Clean

Likely to Recommend

Repair Quality

Everyone I talked to was very professional and helped me to the best of their abilities. The repairs were done in a timely manner and I was kept updated along the way.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Customer service, very attentive

Likely to Recommend

They do exquisite work. They have repaired my cars over the years.

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent Staff Team Work

Likely to Recommend

I Will Tell Everyone I Know

Repair Quality

Extremely Nice Staff

Customer Service

Great Staff

Returned Clean

My Experience

It was an excellent and flawless repair. I am 100 percent satisfied. Customer service was welcoming and repair time was shorter than I expected. I love to have my car back and thank you to Black Tie Collision repair.

Likely to Recommend

Repair Quality

Fast easy very convincing to work with! Was very satisfied with my vehicle.

Customer Service

Likely to Recommend

Repair Quality

It all went quickly and efficiently

Customer Service

Returned Clean

My Experience

Great work!

My Experience

Black Tie made this repair so easy and worry free. I was kept up-to-date on the status of my vehicle the entire time and the staff was so friendly and knowledgeable. My vehicle was repaired to perfection and I could not be more satisfied!

Likely to Recommend

Recommending to everyone I know.

Repair Quality

Everything was fixed so beautifully, it looks like a brand new car!

Customer Service

Staff was so friendly and I love how I didn’t just feel like a number. Customer service was phenomenal.

Returned Clean

My Experience

The team kept me informed throughout the whole process. They made the repair experience very easy and painless. I loved the text and email reminders, letting me know the status of my car and not leaving me to have to wonder or guess, as I’ve experienced with other repair shops. Thank you for such a great experience!

Likely to Recommend

I will be referring all of my friends and family here!

Repair Quality

This is the easiest car repair process I’ve ever experienced.

Customer Service

Customer service was top tier.

Returned Clean

My Experience

Great communication, nice & thorough work, & even left my car nice & detailed!

Likely to Recommend

Repair Quality

Customer Service

Kandie was excellent with keeping me updated throughout the process.

Returned Clean