Black Tie Collision 59

4.9 (823reviews)
97%
12402 Eastex Freeway,  Houston,  TX  77039

In operation 3 years.

Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (823)

My Experience

Customer service, very attentive

Likely to Recommend

They do exquisite work. They have repaired my cars over the years.

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent Staff Team Work

Likely to Recommend

I Will Tell Everyone I Know

Repair Quality

Extremely Nice Staff

Customer Service

Great Staff

Returned Clean

My Experience

It was an excellent and flawless repair. I am 100 percent satisfied. Customer service was welcoming and repair time was shorter than I expected. I love to have my car back and thank you to Black Tie Collision repair.

Likely to Recommend

Repair Quality

Fast easy very convincing to work with! Was very satisfied with my vehicle.

Customer Service

Likely to Recommend

Repair Quality

It all went quickly and efficiently

Customer Service

Returned Clean

My Experience

Great work!

My Experience

Black Tie made this repair so easy and worry free. I was kept up-to-date on the status of my vehicle the entire time and the staff was so friendly and knowledgeable. My vehicle was repaired to perfection and I could not be more satisfied!

Likely to Recommend

Recommending to everyone I know.

Repair Quality

Everything was fixed so beautifully, it looks like a brand new car!

Customer Service

Staff was so friendly and I love how I didn’t just feel like a number. Customer service was phenomenal.

Returned Clean

My Experience

The team kept me informed throughout the whole process. They made the repair experience very easy and painless. I loved the text and email reminders, letting me know the status of my car and not leaving me to have to wonder or guess, as I’ve experienced with other repair shops. Thank you for such a great experience!

Likely to Recommend

I will be referring all of my friends and family here!

Repair Quality

This is the easiest car repair process I’ve ever experienced.

Customer Service

Customer service was top tier.

Returned Clean

My Experience

Great communication, nice & thorough work, & even left my car nice & detailed!

Likely to Recommend

Repair Quality

Customer Service

Kandie was excellent with keeping me updated throughout the process.

Returned Clean

My Experience

Very good service thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great! Good service ! Recommend with everyone!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service, communication and price. Very pleased!!

My Experience

Everyone was nice and professional. Pleasant experience… Thanks Black Tie!!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Kandi has been extremely helpful all around throughout this whole dreadful car accident experience. She was very communicative, thorough, and explained things in detail. Born & raised in Houston, but I’m reeeeeeallly starting to hate it here, too many people or it’s overcrowded with idiot drivers who careless about their well being and who they’ve hit or who’s property they’ve damaged. Can’t wait to move… anyway, I would 100% recommend people to Mrs. Kandi, oh also, they have a lifetime warranty on the job done. I’m very pleased she went above and beyond for me!

Customer Service

Kandi has been extremely helpful all around throughout this whole dreadful car accident experience. She was very communicative, thorough, and explained things in detail. Born & raised in Houston, but I’m reeeeeeallly starting to hate it here, too many people or it’s overcrowded with idiot drivers who careless about their well being and who they’ve hit or who’s property they’ve damaged. Can’t wait to move… anyway, I would 100% recommend people to Mrs. Kandi, oh also, they have a lifetime warranty on the job done. I’m very pleased she went above and beyond for me!

Returned Clean

My Experience

Very professional and courteous. Explained in detail the repair procedures

Likely to Recommend

I would recommend

Repair Quality

I was impressed with the finished work

Customer Service

Very informative and courteous

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent work

Returned Clean

Likely to Recommend

Very

Repair Quality

Professional, completed days early…..

Customer Service

Satisfied