Blue Ribbon Auto Body
In operation 39 years.
When you have been in an accident or your car has been damaged in any manner, it is important to understand the condition of your vehicle. At Blue Ribbon Auto Body, we begin by making sure you are aware of your choices in the repair process. We will provide you with information and an estimate whether or not we work on your car. After your decision has been made, highly trained professionals are devoted to restoring your vehicle to pre-accident condition. Our repair shop is fully equipped with the latest diagnostic equipment and tools to give you the most professional services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service! And the work was done faster than expected. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone there was professional, nice and knowledgeable. It was a great experience.
My Experience - 5.0/5.0 -
It took a little than expected, but I know it's hard to get parts for brand new cars. Plus the Spokane fires also delayed parts arriving. Thank you to Rachel for always answering our questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As always quality work and friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Too early to answer this question
Repair Quality - 2.5/5.0 -
Not sure yet as the car still needs some help and we have not heard what the plan is to correct the issues.
Customer Service - 2.5/5.0 -
There is still stuff to be fixed as the newly painted bumper has scratches to the black plastic underneath, fender still does not fit correctly, there is chunky overspray or coating on the fender and door. The headlight doesn’t fit properly. Which you admitted it wasn’t in good condition when you received it and spent a significant amount of time trying to make it work. It should have been reordered rather than forcing a subpar and poor-fitting part to work. Also I would have been willing to pay the difference to replace with a new part to match the new one we paid for on the drivers side. I understand that aftermarket parts may be used instead of OEM parts, but I do expect the replacement parts to fit properly and newly painted parts not to be scratched through the paint. We were told you would reach out about resolving these issues but have not heard back yet, but understand it’s only been a few business days but I keep getting bombarded with text and emails for this survey so you are getting my answers before the issues have been resolved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0 -
Friendly
Returned Clean
My Experience - 5.0/5.0 -
Wasn’t happy with the touch up attempt to fix the first paint issue rather than repainting and t the right way but it got where it needed to be. Always appreciate this business and the quality work you do. I share this with others frequently. Thanks!
My Experience - 5.0/5.0 -
I need a little time to see - so far very nice & professional.
Likely to Recommend - 5.0/5.0 -
BR showed the performance & quality it was built upon!!
Repair Quality - 5.0/5.0 -
Repairs were completed as said they would be on schedule as said they would be. I’m very satisfied with quality of repairs. Thanks to Ben Crane & crew!!
Customer Service - 5.0/5.0 -
Everyone I talked with was helpful, informative, knowledgeable & pleasant.
Returned Clean
My Experience - 5.0/5.0 -
My truck looks good, time will tell. Thank you for getting it done quickly! Much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Blue Ribbon had always done an excellent job including this repair. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Never having a car in for repairs for an accident, I was surprised by the easy professionalism from the initial appraisal to the frequent updates of what was happening in the repair process. You have a great staff and my car looks better than new. Thank you