Blue Ribbon Auto Body

4.8 (1,756reviews)
95%
1450 Cedar St.,  Missoula,  MT  59802

In operation 39 years.

When you have been in an accident or your car has been damaged in any manner, it is important to understand the condition of your vehicle. At Blue Ribbon Auto Body, we begin by making sure you are aware of your choices in the repair process. We will provide you with information and an estimate whether or not we work on your car. After your decision has been made, highly trained professionals are devoted to restoring your vehicle to pre-accident condition. Our repair shop is fully equipped with the latest diagnostic equipment and tools to give you the most professional services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,756)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Every time!

Repair Quality

We use Blue Ribbon exclusively for our auto body repairs. They are a well-oiled, professional, machine. From the first phone contact, to the initial estimate, through texting responsiveness, and the actual work done, every person is cordial and knowledgeable. They were spot on with the estimate and time frame. They did an excellent detailing of my car as well. Much appreciated! Highly recommend!

Customer Service

We use Blue Ribbon exclusively for our auto body repairs. They are a well-oiled, professional, machine. From the first phone contact, to the initial estimate, through texting responsiveness, and the actual work done, every person is cordial and knowledgeable. They were spot on with the estimate and time frame. They did an excellent detailing of my car as well. Much appreciated! Highly recommend!

Returned Clean

Likely to Recommend

Repair Quality

Took vehicle in Dec. 22, was told it would be ready in a week. Vehicle was not ready until Jan. 9. No communication from Blue Ribbon unless I initiated it. First estimate was $2700, final charge was $4600.

Customer Service

I had ti initiate communication.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Car came back better than I expected. Very great job!

My Experience

Likely to Recommend

Repair Quality

They were quick and complete and the job looks great.

Customer Service

My Experience

Thank you so much for the great job. I was so happy to get my car back today. I know it was not an easy job and I appreciate you all so much!

Likely to Recommend

Repair Quality

Quick, great repair work.

Customer Service

Returned Clean

My Experience

The work looks as good as new for the repairs. Thank you so much for also cleaning the entire truck even the inside looks like it was cleaned. Really appreciate the quality work that i received.

Likely to Recommend

Repair Quality

Thank you for the great job! Even the inside if the truck looked cleaner than when i brought it.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sooooo slow. My vehicle was towed there on 11/7/2025. I was told they would begin repairs 12/1/2025. I was notified 12/18/2025 at about 4:30 pm that it was finally done. They do good work, but take way too long to get it done. Super frustrating and in my case really expensive because I was paying for a rental. The amount of time Blue Ribbon took to repair my vehicle cost me hundreds of dollars. If, heaven forbid, I need body work/accident repair again, I won’t use Blue Ribbon unless I have a vehicle of my own to drive.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks just great (as always). I had left a seat cover on the front seat because I hadn’t had time to put it on, and the repairman even put the seat cover on!

Likely to Recommend

Repair Quality

Part was broken on the inside of my truck, which was not broken when I dropped it off, but they claimed I had broken it and I lied, but they’re saying they didn’t break it even though I did not break the part

Customer Service

Customer service was good on the side of picking up my truck and working with me with the insurance company

Returned Clean

My Experience

No one will know it was damage. The workmanship is extremely will done.

Likely to Recommend

Repair Quality

Amazing workmanship

Customer Service

Returned Clean

My Experience

My car was absolutely beautiful when I received it back. Thank you so much!!

Likely to Recommend

Repair Quality

My car was beautiful when I picked it up from Blue Ribbon. Thank you so much!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much for fixing my car. It looks beautiful. Extra credit for the Minj Cooper windshield. You guys are the best!

Likely to Recommend

Just really lacking in the communication department. I never felt like "you all had my back," or even cared if the vehicle ever got fixed. Did I mention that it tool nearly a 1/4 of a year to fix?

Repair Quality

It took more than two and a half months for this job to get done. Also, the only way I'd get any information from Blue Ribbon was if I called or emailed several times. From my experience, I think you Blue Ribbon can greatly increase the communication you all have with customers. That was the most frustrating part. Finally, the truck was with Blue Ribbon for over two months and when I got it back, the back right taillight was out. Even if that wasn't related to the collision, it sure would have gone a long way in the customer service department to have fixed it, or at least called and let me know that you could fix it for a small fee. Instead, nobody even mentioned the taillight out, so now I'm stuck making another appointment at Dodge (since it's not just the bulb) and spending more time out of my day to get it fixed. This is frustrating, specially when the truck was sitting at your body shop for sooo long!

Customer Service

Low to no communication unless prompted by me with a phone call or email. See previous comments as well.