Bob's Automotive Inc {1}
In operation 45 years.
Family Owned and Operated Full Service Collision and Service Center With Multiple Locations Servicing the Greater Baltimore and Anne Arundel County Areas. I-Car Gold Class and ASE Master Certified Facility With State of the Art Equipment to Handle all your Automotive Needs. Come in and see us Today!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Overall a very positive experience. Communication was very good with updates on the progress of the repairs. Very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall a very positive experience from start to finish. Clear and frequent communication/updates. Did a great job with the repair of our car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome job, from the office personal to the mechanics. All businesses should be operated this way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job, very professional
Customer Service - 5.0/5.0 -
Awesome job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, kept in touch with progress and did what you said you would. I would definitely come back and recommend to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, quick and courteous service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
I heard good things about this shop but after waiting approximately 22 days to receive my vehicle back only to see I still have an issue I brought up in the beginning is hard to recommend this to others.
Repair Quality - 1.0/5.0 -
You fixed the door, but I emphasized how bad I needed my inner stereo/car screen fixed and it was completely ignored and still broken. Then on top of that my key isn’t working as efficient as it used to be. The sensors is struggling to lock and unlock the door and my engine sometimes won’t start because it believes my key isn’t in the car with me. I would like to have these issues addressed and fixed as soon as possible. 410-292-1974
Customer Service - 2.5/5.0 -
Like I said, my request to fix the inner issue of my car was ignored and I waited nearly a month for my car to come back just to see the issue was never fixed.
My Experience - 5.0/5.0 -
Everyone at Bob’s was very helpful and friendly and easy to work with. We will use them again if we ever need more work done on one of our vehicles. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff and clean store. Great job done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Everything was well done
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Awesome job, communication was great car looks awesome. Thank you guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I've been having my friends and family cars repaired at Bobs for 25 years now. You guys are the very BEST PERIOD
My Experience - 5.0/5.0 -
They did a great job
Likely to Recommend - 5.0/5.0 -
2nd time using them. Very please both times
Repair Quality - 5.0/5.0 -
Great work. They completed vehicle ahead of date promised. Workmanship A+++
Customer Service - 5.0/5.0 -
Great communication. They provided frequent text with updates on progress. They called when vehicle was ready.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would likely recommend this repair shop because they are professional with their work my car doesn’t have any dent and doesn’t have any evidenced of prior damage on the passenger door. They really did a great job repairing my damage vehicle. Thank you!
Repair Quality - 5.0/5.0 -
The quality of my car repair is 100% on point. My car was shiny and looks really good after the repair.
Customer Service - 5.0/5.0 -
The receptionist lady was very nice, she called the rental car to pick me up from the shop, which was very kind of her. She explained the process of the repair very well.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
overall bad customer service, bad communication and those employees in the shop are DISGUSTING and need to learn some manners.
My Experience - 5.0/5.0 -
Glad that it was finished 2 days ahead of the prediction and it was very clean inside.