Bob's Collision Service of West Michigan Inc

4.8 (722reviews)
98%
3731 Eastern Ave. S.E.,  Grand Rapids,  MI  49508

In operation 59 years, 50 years at this location.

Bobs Collision of Western Michigan is a full service automotive body repair facility servicing all makes and models

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (722)

My Experience

Likely to Recommend

Repair Quality

Awesome job.as always

Customer Service

Returned Clean

My Experience

Everyone was very nice and I felt informed throughout the process. Had my car back way sooner than I expected. Thank you!!

My Experience

Tramaaction is seemless! The staffs are very pleasant to deal with.

My Experience

Im probably going to do a Google review. I still have a broken window from the accident. When I dropped it bobs collision said that "they couldn't find my locking hub cap tool. I had my wife look for it. Bobs collision had it. I lost a days work on it. Then the next week they saud the received the parts but said it wouldn't be done because of the 4th of July. It would be done earlier the following week. The I called Tuesday the following week they said maybe friday. We are going on 3 weeks now. When I asked to get it friday they said it would be done but I need to hurry up and. Get it because they close at 4. I picked it up with a huge broken windows still. The said "they didn't notice" you can tell the glass was broken from. The collision on the driver's side. Which will be in the Google review. I used bobs in the past and had excellent service. I never would have used them if I would have received this poor service.

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Repair Quality

Customer Service

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Repair Quality

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My Experience

I'm completely satisfied of the work that was done on my Buick. Enterprise car rental was Great.

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Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciate the kindness and clear communication from Bob's Collision during the repair of my van. The company was incredibly professional and informative, and kept me updated during the entire process. I would gladly work with them again in the future should I need more work on my vehicle.

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Repair Quality

Customer Service

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I have all ways and will always recommend Bob’s Collision.

Repair Quality

Customer Service

The staff at Bob’s Collision is excellent, easy to talk to, patient, pleasant and very professional.

Returned Clean

My Experience

So far so good it's back to normal thank u

Likely to Recommend

Repair Quality

They did a great job i will tell people if u need your car fix go there they are really helpful and good

Customer Service

Just because on the tire part

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

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Repair Quality

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Repair Quality

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My Experience

I loved that you kept me apprised of the progress of my vehicle throughout the repair process. My car was immaculate when I picked it up (cleaner than when I left it there). It looks like brand new again. I would HIGHLY recommend Bobs to anyone needing a repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean